So, I actually visited this location twice when I was on vacation. The first time I went in there, I was helped by this heavy-set cashier (probably in her late-20âs, early-30âs, maybe older, dirty-blonde hair worn in braided pigtails).I like to carry on a friendly (short) conversation at times, and I did, or at least tried to, with this cashier. She was not friendly in return and appeared extremely annoyed and about five seconds away from telling me to just get the heck out of there.
The second time I went there, I approached the counter. The other cashier was helping a customer with the ATM. The same cashier from my previous visit was walking (very slowly) to the register as if she was going up to help, then saw me and turned right around and walked slowly towards the photo area so she didnât have to help me while I continued to wait for the other cashier to finish up with her customer. Sweetie, you work in a customer service-based position. You donât have to like chatting or being friendly with customers, but you can at least fake it so your customers donât feel...
   Read moreCalled today to ask about a prescription that the physician ordered 3 days ago and we hadn't heard anything from the pharmacy about the status except for on then1st day that it need to be ordered... But apparently it wasnt even ordered by them, the Pharmacist TOM couldnt even spell a last name let alone the 1st name.. It was apparent he did not want to help me so. He then said he would call me back so I ask if he knew when if it would be today, tomorrow or when he said and I quote "I Dont Know" in other words he probably wasnt going to call me back at all!! I asked if this was a corporate pharmacy or franchise he said corporate I informed him I would be calling corporate to report his lack of wanting to even help me and after asking his status he literally hung up on me. Worst pharmacy ever I normally dont use Branson pharmacy ever..I do shop there but never use the pharmacy I find them to be very rude all the time...they never go a mile for you let alone the extra mile!!! Otherwise a good store but the pharmacy has big issues...
   Read moreUnbelievable lack of concern for customer welfare. As a vacationer to Branson I chose walgreens, corner of 76 & 165, for my doctor to call in meds to when we were in Branson. Doctor by accident sent a prescription to them when we were at home. I called walgreens to tell them my doctor requested verbal verification that they had released the prescription. I ask pharmacist if she would mind calling my doctor to save time. I ask three times, explaining our roads were getting bad and if it didn't get done my doctor could not fill my prescription at all much less before we got iced in. Her reply all three times with a very I-don't-care-about-your-problem attitude said, your doctor will have to call us. Thank God my doctor took the time away from her patients to make the call. That pharmacist could have called my doctor in the time she spent denying my request. Thank God it wasn't an emergency medicine. This is definitely not the place for non-locals to seek caring service. I'm only giving one star because it wouldn't let me post...
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