I found out less than a week prior to closing on my new home that bedroom furniture I had in storage suffered water damage. I have been working with a decorator and stopped in at Norris because it was the only furniture store I had not scoured for a bargain to replace guest room bedroom furniture. I was warmly greeted at the entrance and directed upstairs where I would most likely find furniture in my price range. Halfway up the steps I intersected with a bundle of pure enthusiasm: Amanda Atkins. I apologized that I was on a very short timeframe prior to the final walk-through of my new home. Undaunted, Amanda guided me through the showroom and explained the current sale process. In less than half an hour Amanda grasped my needs both for style and monetary resources. Later that afternoon I received a floor plan of the bedroom, pricing on the Hooker furniture I had seen at another store, and several more suggestions. Amanda kept in contact with me while I dealt with insurance and my decorator. I want to add professionalism and graciousness to my list of accolades because, in the end, I placed an order through my decorator to maximize delivery and set up. Amanda understood and explained the upcoming sales for September that could accommodate accessories, etc. Now that I will be residing in Bonita Springs I will definitely frequent Norris and keep in contact with Amanda. Norris Furniture is fortunate to have an employee that represents them at the...
Ā Ā Ā Read moreUPDATE: Itās been 2 years since I wrote the review below but now sadly I must add an addendum voicing my displeasure with this company and change my 5 star review to 1 star. After our initial purchase, 9 months later we purchased additional furniture from Norris, which consisted of 6 dining room chairs and 4 counter stools. Within 16 months after purchase, the material on the stools was pilling and fraying badly. These stools were costly at $1,000 each! The manufacturer will not warranty them after one year. They consider this normal wear and tear. Mind you, we sit on these chairs daily for breakfast and thatās it. Norris offered no recourse. They are basically endorsing the sale of WALMART quality fabric and charging $1000 per chair. SHAME ON THEM! Very disappointed after spending a total of $35,000 with this company.
Our experience with Norris furniture was wonderful. Angela helped us select colors and fabrics for a new living room sectional and chair and also window treatments for our living room, dining room, and master bedroom. She has an amazing eye for design and was an absolute pleasure to work with. To say we are thrilled is an understatement. We are already contemplating our next project and are looking forward to working with...
Ā Ā Ā Read moreMy husband and I had the pleasure of working with Katt Fisher at Norris Furniture in Fort Myers. We had been to several stores in the area ālookingā for furniture for our seasonal home that should be completed by the end of the year. Honestly, we were becoming a bit overwhelmed as to where to begin. Katt introduced herself as we wandered the show room at Noris and we instantly connected. I told her our situation and she immediately began to tell us how she could help. She then proceeded to walk us around the store and ask lots of questions to determine our style and what was important to us. She said give me about a week and Iāll pull a design board together for you with furniture pieces, fabrics etc. About a week later, she called and said Iām ready for you. When we saw what she a pulled together for us, we were blown away by her talent and eye for design. She has been fabulous to work with. We continue to hear from her as she sees items that could work with all of our pieces currently on order. We highly recommend Katt and Norris Furniture and look forward to working with her on future...
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