Plucked Consignment Boutique — Local services in Cary

I’m not sure what has happened with this store, but things have really declined over the past several months. In previous years, I had positive experiences, found great items, and successfully sold quite a bit through them. Recently, however, I haven’t been able to log into my consigner account—every attempt just gives me an error message.

I’ve reached out to the owner multiple times by email, over several weeks, with no response. The posted hours on Google are extremely limited, and based on other reviews, I’m not confident the store would even be open if I managed to go during those times.

The last time I visited, it was clear the owner was struggling—there were piles of consigners’ clothing waiting to be evaluated and she seemed agitated when I mentioned I had a balance and indicated I would need to schedule an appointment to pickup my check. While I sympathize if this is a matter of being overwhelmed, consigners still deserve communication and payment for their items.

I don’t want to escalate the situation, but if I don’t hear back from the owner promptly after posting this review, I may...

Sorry to say that I’ve had the same dismal experience as other reviewers. After making an appointment, owner waited until I was literally on the way to cancel, then did so again a second time. She told me that she would extend the consignment period. Again, I made an appointment and received an email reminder with the date and time. I was there on time, waited 15 minutes - store was locked with no lights on. I sent an email - no response, called the phone number on the website and the call failed. Today, I drove over and again the place is locked up during hours that it’s posted as open. Someone needs to investigate the owner who at best has very unprofessional business practices. The alternative explanation, I will leave to others to fill...

We first went to Plucked for a girls night out in Cary & it smelled really heavily of cigarette smoke. However, the clothes were cute so I thought I would try to consign. A few weeks later, I had an appointment to consign and I went at my appointment time and they were closed randomly on a Friday. Tried to give benefit of the doubt like maybe there was a family emergency, so I reached out via email but there has still been zero communication. Really disappointed in...