Mattress Warehouse of Chambersburg Square — Local services in Chambersburg

Visited the Chambersburg Square store on 10/15/2024 to shop for a new mattress. Our existing mattress was contributing to back problems and my wife and I both wanted something more suitable.

The sales associate, Travis, spent a great deal of time with us, listening to our preferences and thoroughly explaining the options. He is extremely knowledgeable with the products and was also very patient with my wife's many questions :-).

We did not intend to buy at the first place we shopped but the Sealy medium hybrid mattress we tried seemed perfect. We also decided to go with an adjustable frame after trying it out. All together we purchased the mattress, adjustable frame, a level 2.0 pillow which I liked, a mattress protector and a kit to attach the frame to our existing headboard. The price for all of that was significantly less-expensive than what we paid for our existing king-size mattress.

I was pleasantly surprised that the delivery could be scheduled for the very next morning. Kevin and his partner showed up a little after 8 a.m on 10/16. Their location and estimated time of arrival were texted to me and I knew exactly when they would arrive. Both men were thorough, professional and friendly. They set everything up efficiently, removed our old mattress and boxspring and explained how to use the adjustable bedframe and care for the mattress.

Most significantly, the mattress is super-comfortable and the adjustable bedframe was worth buying; my wife and I both had a great night's sleep on the first night!

I would highly recommend this store if you're in the market for a new mattress. The products, staff and customer service...

Walked in to location to find no sales presence on floor. My wife and I asked another customer where the employees were and he said he had been waiting twenty minutes for someone. We waited an adsitioadd twenty minutes until the other customer had to walk out their back door and yell twice for someone to come and help. Shane was in his car according to the other customer. He came in, dropped his vapor at his desk and took care of the other customer. When he turned his attention to us, he got our names and then started calling us nicknames that were ridiculously uncalled for. Just because my name is Dan, doesn't mean I want to be referred to as Dan the taco eating man...seriously!? The longer we stayed the more the price dropped. Which is a giant red sales flag that it's overpriced. We were told not to waste his time or leave with out buying mattress. I wanted to buy a mattress today....honestly I am, not with mattress warehouse. At the end of the conversation, two hours later...yeah two hour, he told us the offer was only good today. He then squeezed my wife's hand and would not let go, before we left, making her feel extremely uncomfortable. I would not have been so nice if I would have realized that was how she felt at that moment. Overall...

We purchased our mattress and foundation from Shane at this location. I can honestly say this is the best mattress setup I have ever slept on, and I have owned a tempurpedic in the past. Shane walked us through the mattresses the whole way, yes it was slightly awkward, but the guy really knew his stuff. He set us up with a perfect fit, and then had us try the adjustable foundation. I thought it was gimmicky and something that we would never use... Let me tell you, if you get a mattress without it in the future, you will seriously regret it. My girlfriend and I have not slept on a flat mattress since after getting the bed, and we dread going anywhere else to sleep (hotels, parents, etc.). Our adjustable frame has something called 'zero gs,' which inclined the bed at the head and foot to an optimum level. It is unbelievablely comfortable, and I no longer snore in my sleep. If it wasn't for Shane, we would have passed this option up. So, what I'm trying to say is I'm happy with my purchase. Shane was fantastic, and I highly...