The Mint Museum Store – Uptown — Local services in Charlotte

Before I begin, I’d like to say that the gift store (Uptown) is absolutely beautiful, with a wide variety of items available for purchase. Earlier today, after visiting the museum with my daughter and niece, we stopped by the store. Upon entering, we were warmly greeted by a kind older woman, which made for a lovely first impression.

However, as we browsed, I began to notice the older security guard following us around the store. This immediately made me feel uncomfortable and unwelcome. As a Black woman accompanied by my Black daughter and niece, I felt it was important to be sure I wasn’t imagining the behavior, so I asked them to move to a different area of the store. When I noticed the guard repositioning himself once again near us, my concerns were confirmed.

I fully understand that security personnel have a job to do, but the manner in which this individual conducted himself made us feel singled out and scrutinized. I addressed this with him directly, expressing that his actions were not subtle and had created a negative environment for us.

I had intended to make a purchase, but ultimately decided not to because of the discomfort we experienced. I’m sharing this feedback with the hope that steps will be taken to ensure all customers—especially people of color—feel welcome and respected in your store. Training security staff on how to balance their duties with inclusive and non-discriminatory behavior would go a long way in improving the...

The Mint Museum is an absolute gem—both literally and figuratively. From the moment you step through the doors, you’re immersed in a world where art, history, and innovation blend seamlessly. The exhibitions are beautifully curated, offering a perfect mix of classic elegance and contemporary creativity. Whether you’re exploring American art, international ceramics, fashion, or the stunning craft + design collection, every room invites you to pause, reflect, and be inspired.

The space itself is gorgeous—clean, modern, and thoughtfully laid out. The staff are knowledgeable and welcoming, ready to answer questions or offer insights without ever hovering. Whether you’re a lifelong art lover or just looking for something different to do in Charlotte, the Mint Museum offers an enriching, memorable experience. A must-visit destination that will leave you feeling more connected to the beauty and...

I love looking at all the art. The only bad thing was that the security guard would come stomping around every 2 minutes. I know it's his job to watch the artwork, but it was very disconcerting. The displays were wonderfully done. The lady at the front desk...