I took a watch to Fischer Evans on the afternoon of 12/28/20 to ask them to please remove some links. Upon a very brief inspection, the Fischer Evans representative informed that my watch was a fake. I began to explain how I highly doubted that IBM would have given my grandfather a fake Rolex in 1981 for his 25th year anniversary with the company. I was also able to produce the original packaging, serial number, and paperwork for the watch. This watch has since been serviced, authenticated, and adjusted at Finks.
Please also know that the reason I have this watch is because my grandmother recently passed. This was a way for our family to keep special pieces and history maintained. I was shocked to have been met with such accusations, with little tact, and distrust by what I thoughts was a highly respected Chattanooga business.
Overall, my concerns are the way in which the representative communicated with me (a customer), the lack of empathy, and the inability to identify and service a very well known brand. Upon further research, I see that Fischer Evans is not an official Rolex retailer, and I would caution anyone against allowing them to service...
Read moreI can wholeheartedly and without reservation recommend Fischer Evans as one of the finest establishments in town that will cater to your needs with not only the highest quality, but also with great knowledge and care.
About 12 years ago, I walked into the store as an overwhelmed bride-to-be. I was needing to figure out wedding invitations. Not only did the staff at Fischer Evans guide me through the process of selecting beautiful invites, but they also paid the utmost attention to detail and were well-versed in the etiquette traditions that the event called for.
Since then, they have been my go to choice when it comes to directing young brides or anyone looking to treat themselves with jewelry or a gift.
You are guaranteed the finest quality with every purchase! Check them out, you will be so...
Read moreI should have started here!! I took my engagement and wedding rings in to get a second opinion as I’m having issues with another jeweler (aka my ring snapping in half after getting resized) and Taylor was incredible!! She took time to look at each ring and give me advice on next steps. She was so kind and understanding and I really wish I would have just brought my rings here to be resized in the first place!! From now on, I will be coming here first for any and all...
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