lululemon — Local services in Chattanooga

Best customer service I've experienced in 10+ years. I'm new to lulu and I went to check out the ABC pants. I can't remember her name but a sales person immediately came over and walked me through the options. Then she got me set up in the dressing room and gave me helpful feedback on what looks good. And then a couple other sales folks also chimed in with very helpful information. Honestly, at first I thought they were sort of putting me on -- I mean they are very friendly and clearly focused on customer experience. But then I noticed that's just how they treat everyone. It was a very good experience. I'll definitely be back and often. Also the ABC pants are very comfortable and...

Very disappointed with our experience today. My boyfriend left his expensive sunglasses in the fitting room and another lady was immediately allowed in the room right after him who I guess took them. He realized within 5 minutes and we immediately walked back to the store but they hadn’t been turned in. Really sad for us seeing how there were only a few people in the store anyways. Recommend having the associates check the rooms between customers. It’s already an expensive store, the shirt we bought was $130. So we paid that and the price of...

I was gifted a pair of lululemon shorts from a friend. The shorts were a little too tight for my liking, so I took them to the store to trade them for a bigger size. I had to pay $11 because my friend who had purchased the gift used her nurses discount. I was told "she is really only supposed to use the discount on herself." I am giving lululemon a 1 star because the customer service was not good, and a high end company like lululemon should focus more on their customer service if they plan on keeping...