Mid-Michigan Coin & Jewelry — Local services in City of Frankenmuth

I’m appalled by the obvious un professionalism of the apparent owner. Just see how he responds to well earned low reviews. My co shopper had plenty of cash in his wallet to buy from your store, but felt you were overpriced on most if not all that he looked at. You sir were the only rude one not wanting your time wasted showing coins to a serious buyer. You’re sad attack on what you see as a competitor review shows your character, or lack of it really. You should learn to accept your earned reviews without retaliation. **Yes you did respond too quickly and poorly. I'm sorry sir, but you were very rude. For all the time you claim to have in the business, you obviously have not learned how to treat EVERY customer. You did NOT show him all the coins he wanted to see. He stopped asking to see coins after you questioned him "where are we going with this, you've looked at a lot of coins and we've put a lot of coins back"? then proceeded to hand him his license back. Basically giving him the send off. I did not mention he was my co-worker, or that I worked at a coin shop. Simply that I was shopping with him. I have 30 years experience in my line of work also, but I do not treat people as I am far superior to them. Especially a customer. As for the "competitor" comment, that was you that referred to my friend as such. In your original response of course. Looking at your other reviews, you actually use that term when you're unhappy with a low review. A low review that I now know is 100% earned. Good customer service skills go a long way. My review, and that of my friend are completely honest. Perhaps if you have audio on the video you are referring too, you can listen again to the way you spoke to a customer. I am not "attacking" you or your business in any way, simply giving an honest review of my visit to your shop. Treat EVERY customer with dignity and respect, and you will receive the appropriate...

My coin collection was mostly assembled by my father during World War II. It remained untouched until I decided to sell it last week. A local collector gave me a price on most of the more valuable coins, but added he would have to take 40% off for his costs and profit. Another buyer and seller of two mid-Michigan golf/silver businesses was recently found to have stolen money from his customers and unsuccessfully "invested" this money at the Soaring Eagle Casino.

I decided to talk by phone to Kevin at Mid-Michigan Coin and Jewelry. Kevin gave me the requested "ballpark" values of my more promising pieces, cautioning me that until he looked at the coins, he couldn't be sure of amount of money he would pay for them.

My wife and I drove the hour and a half to Frankenmuth to meet with Kevin. This was an excellent decision. Kevin's more than 40 years of experience with coins and paper money made the sale of my collection a rewarding experience. This man knows his business and provided a wealth of information about our coins, and the history behind them. As someone who appreciates honesty, integrity and humor; Kevin fills the bill (pun intended).

Before buying or selling gold or silver, I encourage you meet with Kevin at Mid- Michigan Coin and Jewelry.

Note: this is but the second review I have ever written. The first was about a business that actively cheated me. Only fair to add the yang to the...

I’ve had good and bad experiences here, not going to focus just on the negative. When buying silver I payed spot price plus $8 premium which is average nowadays that others would be charging, and when selling silver I got close to spot price payed back which is good. But when I went in to sell my gold bullion bar I got a bad deal as he payed me around $160 dollars under spot price. Spot was about 1820 that day making my 10 gram gold bar worth about $580 spot and all he would give me is 425 and wouldn’t negotiate at all. I called up Universal Gold Services from bay city the next day and asked them how much they would pay me for the other ten grams of gold I had and he told me he would pay exactly spot price and I got a total of $572 that day from Dale in Baycity. He said he’d be able to sell the bars with a 10 dollar or more premium and that the shop here in frankenmuth got quite a deal. I was expecting to get at least around $500 being that it was worth $580 spot that day as he would have still been making a decent amount selling it at spot plus a small premium I’m sure he will charge. I understand that prices fluctuate but over a hundred under is way to much for me to sell gold here again. If you have gold to sell I’d recommend taking the little bit of extra time to see dale in Baycity at Universal...