My experience may be an isolated incident, but I came to this business because of the fact it was conveniently located inside walmart and so I brought my drone to them to repair. Prior to bringing my drone to them I asked several questions and one of the things I was told by one of the techs there was that I wouldn't have to pay a diagnostic fee, which I thought was cool. In the end, after having my drone in their possession for about 3 weeks, I picked my drone up and had to pay a $30 diagnostic fee. It wasn't a big deal, seeing that I was told that the drone was tested and was flying. However, when I got the opportunity to actually fly my drone, it wasn't able to be flown. I couldn't get it to work at all. I I'm not sure how an employee was able to fly the drone, when I couldn't get it to fly through the Android app or through the controller directly. There just was no way the drone could've been flying. I then reviewed the flight history if the drone and in fact, I was right. My drone had not been flying at all because if it had been.... even if it was for 30 seconds, it will have been recorded in the flight history and it wasn't so I'm not sure why I was told another employee who was working on it had it working and flying cause the flight history doesn't show that at all.
My overall experience with this company is that this company tried their best to fix my drone, but in the end I paid them $30 for nothing. In fact, when I brought my drone to them the error message I was getting was "stage coach motor error". However, once I got my drone back from them, the error message was now, "stage coach motor broken".
So it appears that they may have broken the motor in an attempt to fix it. I don't hold them responsible because drones are very hard to work on and are very detailed. In the end, the employees all were professional and courteous, so I can't say I wouldn't bring maybe another electronic item of mine that's not working properly for them to fix, but as far as any drone I have, that I will leave up to the drone maker to...
Read moreI took three phones in to be worked on. One iPhone SE needed a new proximity sensor, one iPhone 5s needed a battery, and one iPhone 6 needed a battery. Martin was extremely friendly and seemed confident that he could repair all the phones. I didn't think about the fact that he didn't write anything down when I dropped off the phones. When I went back a few hours later to pick up the phones, Martin was there and said everything was fixed. When I got home and distributed the phones to my family, my wife mentioned that the sensor was still not working properly. I inspected and agreed. I took her phone back the next day and had someone inspect the phone. Upon inspection, the technician informed me the screen had been replaced... I didn't ask for the screen to be replaced. Also... one of the phones that was supposed to have had the battery replaced wasn't charging properly and the LCD screen appeared to have been damaged. I found out that Martin was working the next day and decided to come back to speak with him. When I came in, he assured me he'd fix it. I admit, when I came back, the proximity sensor was fixed, but there was something loose in the earpiece that caused a weird vibration when using the phone that made it difficult to understand the person on the other end. Also... the phone wasn't charging properly, was sluggish, and after resetting it, went into a "boot loop". I decided to take it back in. I left it with him again and went back a week later to pick it up... no change. Since taking my phones in for "repair" I have spent $700 to replace two of them with used phones from Craigslist. In my opinion, Marty (or another tech) switched out the screen on the iPhone SE and messed up the logic board during "repair" of the device. Save yourself the hassle, time, extra cost to replace "repaired" devices. Avoid leaving your device in the incapable hands of...
Read moreI am not impressed by this store, I took in slides from my tour in Vietnam to be transferred to CD, that was May 20th. It is now June 11th and I am STILL WAITING!!!!!! I have checked weekly for the progress, all I get is excuses as to why they aren't done!!!!! Last excuse I got was that Sean had taken the slides home......I either want this project done or, my slides back so I can take them to someone competent to get this done!!! Now that Sean has not responded to the stores calls, I am now in fear that these slides are now lost forever!!! I DO NOT recommend this store at all!
Sean and the staff stepped up and got the job done!!!! Thanks to all that made this happen...I will use Techy in the future, they fulfilled my job and did it very...
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