This is my second visit to this parking garage for a large event, and both times, the workers were very pleasant and helpful in assisting me with parking so that I can find the best route to the venue that I was visiting while pushing my adult special needs son. For some reason, on the first visit in the summer, the elevator was closed, making it difficult to maneuver up the steep hill of the garage entrance alongside the rush of cars and crowds of people. The workers opened an area for me to park that previously wasn't accessible, so I would not have to walk as far. One the second visit a few days ago, although I had to park on a lower level, the employee gave great directions on how to access the lower level closest to the elevator and how to reach the street level from there. Although both times the crowd trying to access parking was a nightmare, this definitely is the best location for parking for Public Auditorium, Huntington Convention Center, Mall C and anything else in...
Read moreCity-owned parking garage/facility. Very well-priced, compared to other places nearby. The credit card reader at the exit could do with some printed instructions posted on it. Although I had a spot of trouble with it, the terminal knew immediately and a help agent was on the two-way before I could even press a call button! 😀. Oh, wait... there is no call button! I hope that's how it works every time; that the unit calls for help as soon as it happens.
Considering the Willard park garage's proximity to the federal building, it would be nice if there was an underground passage to that building as there is to the...
Read moreI parked here after looking it up online. The website said they were open until 11pm mon-fri. At 9pm I got off work and walked to pick up my car and the doors I used were locked so I walked to another door that had a sign on it that said the garage was now closing at 7pm. Now I don't know if my car was towed if it's in there, I have no way to get home or to get to work tomorrow. I called and left a message at the city of Cleveland. Finally back to work in Cleveland after over a year on furlough and this is how the this dumb...
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