I recently had the pleasure of visiting College Station Pawn, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere. The staff members were friendly, knowledgeable, and went above and beyond to provide top-notch customer service.
One person who stood out during my visit was Bailey Brock, the incredible pawn broker at College Station Pawn. Bailey's expertise and professionalism were truly outstanding. Not only did she possess an in-depth knowledge of the items I was interested in, but she also took the time to educate me on their value and potential resale opportunities. Bailey's passion for her work shone through in every interaction, making the entire pawn process not only informative but also enjoyable.
What truly impressed me was Bailey's willingness to listen and understand my needs. She took the time to ask relevant questions and offered personalized suggestions that perfectly suited my requirements. Her attention to detail and genuine interest in finding the best solution for me made me feel valued as a customer.
Throughout my visit, I witnessed Bailey and the entire team at College Station Pawn treat every customer with the utmost respect and care. It was clear that their priority was to create a positive experience for each person who walked through the door. From offering fair prices for pawned items to assisting customers with finding the right product, their commitment to customer satisfaction was evident.
The level of professionalism and transparency at College Station Pawn was truly refreshing. They provided a comfortable and trustworthy environment where I felt confident in my transactions. The staff's honesty and integrity were consistently demonstrated, giving me peace of mind and building a long-lasting relationship based on trust.
College Station Pawn is not just your typical pawn shop; it's an establishment that goes above and beyond to provide an exceptional customer experience. With outstanding individuals like Bailey Brock, who possess remarkable expertise and a genuine passion for their work, College Station Pawn is a standout in...
Read morePretty awful experience I had today, stopped by to see if I could score a good deal on an inexpensive generator since we got hit pretty hard by that tornado in cypress. Found a fairly new Predator 3500, asking was 575. It’s a pawnshop, there are no retail prices and knowing I should save a few bucks I asked the manager/owner “575 out the door?” She very rudely said no 575 + tax that is a deal, to which I answered “cmon I want to do business with you help me out , harbor freight has them for 699 and proceeded to show her the online pricing. She very rudely answer “well then go buy it from them then” and walked away.
Lady get over yourself, you lost a sale because you were greedy you tried to make a 3-400% roí and I ended up going to HF picking up 2 6500 predators for 599. I never asked for a lower price m, I didn’t ask 500,525,550 out the door, I accepted your high price and all I asked was no tax but apparently you took offense to that. I would strongly suggest considering this “pawn” more like a retail store. Everyone is entitled to make a buck or two but understand you are a pawn, no way in hell you paid over 150 for...
Read moreThis is the most horrible pawn experience I’ve ever had in my life. Employee (young lady) rolled her eyes, made contempt full gestures, spoke to me like I was an idiot, acted like I ruined her day just by walking in the door. Don’t all want my business or not? Was treated like I was an absolute whites trash piece of crap, which I am not. I am an educated, middle class, published author, a leader and mentor in my field as well as mentoring at a major university. Customers who spend their money in this establishment should be treated with at least a little bit of dignity and respect. I felt like I was an inmate in a prison. I’ll be back in two days to pay for a retrieve my property, in which case afterward plan to do everything humanly possible to share my message of my experience with others. Why? You can’t just be nice ? Terrible! Just awful - humiliated, belittled and demeaned. Never go...
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