Banter by Piercing Pagoda — Local services in Columbus

I had such a great experience when I visited Banter. I originally came in because I had a piece of jewelry that was pierced at another location stuck in my ear that I was unable to remove on my own. Jenna and Ashley were quick to help and due to how amazing and kind they were, I decided to get two piercings done on the spot, and I'm so happy I did.

Jenna was so helpful in telling me if I had enough room on my ear to get a double forward. I love the honestly that the employees have. It seems like all of their employees truly care and aren't just trying to sell you on getting a piercing. They want it to be a piercing that works and heals well as the true professionals they are. Jenna assured me that I had more than enough room for the double while Ashley was sterilizing and prepping the room.

The process was smooth was start to finish. Not only was Ashley able to get the original piercing out with no problem, she was absolutely incredible during the piercing process. I have 14+ piercing. I've been everywhere from local shops to chains to tattoo and piercing places, and I'll be honest, Ashley's service was beyond spectacular. She went over every single detail of the jewelry, process, and even talked to me during the entire appointment to make sure I was feeling good, calm, and that I was ready to proceed with each piercings. It was one of the best piercings I've ever had! She was so personal throughout the entire appointment, I felt so comfortable and like I was chatting with an old friend the entire time.

Highly recommend Banter, especially working with Ashley and Jenna. I will definitely be back again for more jewelry and piercings in the future thanks to the...

I recently had an exceptional experience at Piercing Pagoda, largely thanks to the outstanding service provided by two of their sales associates, Alexis and Aaliyah. Their professionalism, knowledge, and genuine enthusiasm made my visit not just pleasant but truly memorable.

Alexis's approach was warm and inviting, creating a comfortable environment for me to explore various piercing options. Her extensive knowledge about the products, along with her patience in explaining the procedure, made me feel at ease. She has a remarkable ability to listen attentively to customers' preferences and provide tailored recommendations, showcasing her commitment to customer satisfaction.

Aaliyah was equally impressive with her remarkable attention to detail. Her expertise in piercings and jewelry was evident as she guided me through the available options with an impressive level of insight and finesse. Her friendly demeanor and willingness to go above and beyond to address my questions and concerns reflected her dedication to ensuring a positive customer experience.

Given their exceptional skills in customer service, product knowledge, and their ability to create a welcoming atmosphere, I strongly believe that Alexis and Aaliyah would excel in managerial roles. Their professionalism and commitment to customer satisfaction make them ideal candidates for managerial positions at Piercing Pagoda. Investing in their growth and leadership within the company would not only benefit the business but also elevate the customer experience to even greater heights. They have my highest recommendation and deserve recognition for their outstanding contributions to the Banter Piercing...

SNOBBY STAFF!! Took my daughter to get her nose pierced for her 16th birthday and the staff there was so so rude! One yelled across the place at one of my 7 year old twins for standing BY the doorway of the piercing room that she left open, there was no where else to stand because the place is small and was packed with customers. Then another woman working there literally followed my kids around cleaning the jewelry cases whenever they would walk away from one case to the other. They kept going in another room to talk to each other and closing the door then come back out to say it’s gonna be a bit longer wait. There was only one woman there that was wearing a head wrap that smiled and spoke to us as if we were not beneath them. I only stayed because my daughter would have been heart broken but I would never recommend this place to anyone especially those of color because it was clear my business wasn’t wanted. Oh and I’ve tried leaving a review in their site but it clearly states it only wants the hood review smh and for bad customer service just call them smh. I don’t want to...