Terrible experience. Checked out the shop this weekend and found a few shirts I wanted to try on. There was one worker there who sat at the desk and made no eye contact with any of the visitors, or even asked anyone if they needed assistance. That's fine. When the only dressing room became vacant, I looked around and saw that said employee was busy checking out a customer, so I walked in. Little to my knowledge, he was going on a rant bad-mouthing me to other customers and making rude/frustrated hand gestures about me entering the dressing room. Little to HIS knowledge, my partner was sitting there watching and hearing everything unfold.
When I left that dressing room, I made sure every item I didn't want came out with me, was refolded and stacked where I found them. When I eventually checked out, this man had the audacity to give me tips on dressing room etiquette. He told me, very condescendingly, "we never have this issue," which I highly doubt. My partner's response to him was "there is no sign ANYWHERE that gave me their dressing room protocol." If there was a sign and instructions, I'd definitely follow them, and if there was an employee available to help me, I would have definitely asked them.
Bottom line -- I've never had an interaction like this at any shop. High-end, low-end, any-end. I will never be going back there. And anyone who does visit, please ask the lovely staff (if there is one available) to set up your dressing room to avoid any awkward/belittling...
Read moreSAMSON is a haven of style and quality goods. From the moment you step through the door, you know you are going to have a good experience. The store shows as as one where every detail has been meticulously curated, creating an atmosphere that exudes sophistication and style. It's a place where you can't help but appreciate the craftsmanship of design.
What truly sets SAMSON apart, however, is the exceptional service provided by their staff and the quality brands they carry. The staff, and notably the owner, have a deep understanding each of the brands, and are great at personalized recommendations.
They offer a curated range of menswear from classic to modern. It's easy to find a set of threads for multiple types of occasions. SAMSON also carries a solid line of grooming essentials.
I can't recommend this store enough – it's an experience you just don't get...
Read moreI have to admit I’m biased because I’ve known Travis for more than 20 years but he has always been the person who cared about style and detail. Always the most thoughtful gifts with the most elegant wrapping. Always the perfect glassware regardless of the occasion. Always the perfect travel bag - and travel companion! Travis has cared about clothes forever but it doesn’t come from a superficial place. It comes from a deep understanding of quality and a deep appreciation of fabrics, cuts, fit, and how the right shirt or jacket can lift the spirt - even just a little. Walking into Samson is like stepping into a time where men were not only expected to be gentlemen, they aspired to be....
Read more