Jewelry Mine — Local services in Concord

Please do not ever take your business to this place! The older bald man working in the store was extremely rude. I think he is the new owner but I'm not sure. My 85 year old father actually went to Newmans next door for a watch battery. They didn't have the battery he needed for his watch. So the very helpful and kind woman at Newmans took my dad next door to see if they had a battery available. That's when the bald man started yelling at the woman about how it was "illegal" to bring a watch into the store without the back on it! Never in my life have I ever heard of that! Neither has my dad or the lady from Newmans that was helping him. My dad was shocked and didn't know what to say. So the lady from Newmans walked him back to her store and put the back of the watch back on so he could go back over to the bald man to get the battery replaced. That is so ridiculous! The lady from Newmans apologize for this rude man that worked next door. She was just trying to help my dad! My dad, nor myself, will ever take our business to this store again! I wish I had been with him. This man would have gotten a piece of my mind. You don't treat people like...

My husband had a custom engagement ring made for me by a chain jewelry store. Had it in to fix it 6 times when they told me it couldn’t be fixed after it lost a lower Ruby. I brought it here and he confirmed it couldn’t repaired to wear again as the craftsmanship was not adequate to support such a beautiful design, be but gave me options to set my large stone in a new setting. He was so concerned that I was losing a beautiful ring that he replaced the lost ruby and the center large ruby in my ring (now set in a solitaire setting) with other stones and told me that I would still have my now intact original ring for a keep sake. The chain jeweler didn’t care and ended my insurance on it. This jeweler put my original ruby stone into a new setting so that I again can wear the ring my husband proposed to me with and a keep sake for years to come back in my jewelry box. Top notch service quality work from a very skilled third generation jeweler. Try to get that from a chain store Thank you Jewelry mine for saving my ring and...

Went in for a estimate. The man was $400 more than everyone else around. I could tell he was a mason I said your a mason didn't ask me if I was? He went into a story about how much time it would take him and after he gave me a price he keep talking to me it sounded like the teacher on the peanuts with snoopy. Wa wa wa wa wa is all I heard after that. You have been warned just don't do it. There are other jewelry stores in the mall with great prices and I ended up with a custom piece and I'm very very happy with it. They were very professional and customer service oriented. I told the other guy what he said and he laughed and said yeah I get a lot of business because of him. Treasure Box will get my business in the mall fr now on. Just...