Carolina Mall — Local services in Concord

Jc penny's at Carolina mall

The worst experience of my life... as you can see below I was greatly appreciated by their customer service, great sales and quality of clothing... however I went back to so with my jc Penny card for the kids again, when I realized I didn't have my card in my wallet 😞 I sat down the best shopping bag with the clothes inside in the Levi section because I was ashamed I didn't have enough cash to cover it( I was only a few hundred short) and started to leave when LP stops me at the door and tells me to come to office... when I get there I kept asking what did I do he was saying you know what you did..... long story short he called the police and told them I was stealing and that he wanted to press charges.... mind you half the clothes was on clearance, they rang them up full price, to make it even worse and charge me with a felony...I begged the police to watch the video they would see I wasn't trying to steal anything.... they refused said me and LP could hash it out in court SMH needless to say I was arrested and charged awaiting trial! I am innocent and that man knows it he just wanted a Knox Under his belt I guess, so an awful experience they look at every shopper as a theif and that is totally inhumane. If I were you I would never go there.... also I wouldn't even have gave them 1 star if I didn't have to to...

Grew up around this Mall as a kid. I miss the K&W they used to have here. However the food court here is pretty decent. And they also have a decent Mexican place here. It's nice going to a less crowded mall like this. Concord Mills can be very overwhelming with traffic and people. You can get in and out of this mall pretty fast. They have an excellent uniform store for medical personnel. JCPenney's and Belk department store. The shoe department here and the Rack room are actually pretty decent places to find shoes. Has a wedding rental store called Men's Wearhouse. Also has a jumping play place for kids. And probably one of the most reasonable and best movie theaters left in this area. Across the parking lot from Belk there is Cinema 8. They have an old style theater and they don't overcharge you too much for the snacks. Great place to take a date. Leisurely walk through the mall and then go to a movie. The days of these types of strip malls are numbered. Places like Concord Mills and Tanger Outlet are the wave of the future. I will miss the easygoingness of these small strip malls. Enjoy this place while you can. I hope something will come to fill the void of Sears. Be nice if a Marshalls or Ross would go there. Or better yet a Burlington Coat Factory. This place still has a lot of traffic for such a large...

Okay so they have a few new stores not name brand but there is plenty of empty places for a name brand store. Especially now that Sears is gone. Not surprised but come one it should be filled soon. Seriously Old Navy, Dunham Sports, something cool and open to the mall. Also Forever 21, Yankee Candles would be cool, Five Below I don’t know another one other than the one in Concord Mills, Zumiez, Vans, Aerie, heck if your desperate Cato or It’s Fashion . Just do better. I know it’s tough with malls in 2021 but think of something. Platos Closet even . I still only see this mall last five to ten years which is sad aye it used to be very good. And also put some freaking kiosk , vending machines back in this mall. Rides for the kids...