Before you bring your jewelry here to be repaired, I strongly recommend you get another opinion first. I trusted this jewelry store as I had been there before and they had originally come highly recommended to me by many people. I no longer trust them. I am re-posting this review from Yelp.
In January 2022, I went to Vardy's with my daughter so she could purchase a pair of earrings. Fanya (one of the owners) inspected and cleaned the jewelry that I was wearing as a courtesy. Fanya told me that two of the three rings that I was wearing were in need of repair and that there was a danger that the diamond could fall out of one of the rings. She said that the third ring was fine. Then she took the rings to be cleaned. When she came back I said that I was surprised that those two rings needed to be repaired, as Vardy's had recently repaired those two rings. Fanya checked their records and sure enough, the rings had been repaired in December 2018. When the rings came back from being cleaned, Fanya inspected them again. Surprisingly, the two rings that needed to be repaired were now fine. But, the third ring that they had not fixed in the past needed major structural work. These rings are family heirlooms and I agreed to get them repaired. After I left the store, I thought about the time frame and about what had happened. I took the other two rings to a local jeweler and asked him to look at them. He said that he could see that they had been repaired in the past and that the prongs were worn, but they were not in need of repair. I asked him if cleaning the rings would have made a difference in the analysis of whether they needed to be repaired. He replied that it would not. I went to pick up my ring today and the "repairs" were done. The ring was nicely cleaned, looked beautiful, and was resized. (I gave them one star because the repairs seem to be well done).
I spoke to Fanya, told her my side of the story of what had happened, and asked for her side of the story. She told me that once they cleaned the rings she was able to see them much more clearly and was able to do a much more accurate analysis. When I told her that I had taken the other two rings to another jeweler for him to inspect them and that he said they were fine, she said that she was much more conservative and cautious than other places. You can be the judge.
The irony is that I would have gone back to Vardy's for years and would have purchased a lot more jewelry. I think they could have made a lot more...
Read moreWe moved to the Bay area a few months after we had gotten engaged and were looking for a jeweler to resize my engagement ring and create custom bands for us. My husband’s grandmother gave us her wedding band and that of her late husbands and said we could do whatever we wanted with them, she just wanted us to have them. So instead of keeping them in a drawer (they didn’t fit) we took them to a few different jewelers that were highly rated (on Google) to see if we could get them custom-tailored to us. The bands were both gold with channel-set diamonds, so every jeweler told us they would not be able to resize them to fit our fingers, so they would have to be melted down and the diamonds would have to be reset. Each ring had dozens of tiny little diamonds that didn’t hold a lot of value, but would be expensive to set each one so each quote we received from other jewelers was pretty obscenely high.
Walking into Vardy’s was such a breath of fresh air! We spoke to Elena and she was so sweet and welcoming and listened to everything we wanted. Expense set aside, she even brought the jeweler out from the back of their shop, Misha, and talked with us on the possibilities of what we could do with these bands. We had so much fun going through the different possibilities and looking through their other custom work and found so many things we loved and pieces that were so unique. We ended up deciding to re-do my engagement band and make new wedding bands with Vardy’s.
Misha was so quick to turn around the design concepts and create actual wax models I could try on and make sure they felt right. We made a few adjustments here and there and after about 3 wax models, we had him make the final pieces. We were absolutely speechless trying on our bands for the first time. The design was flawless, the execution was just more beautiful than we could have imagined. And we even had some diamonds left over! My husband had told me prior to this that he would only be wearing his gold band for special occasions and would be wearing a silicon ring on the daily, but his gold band is so comfortable he never takes it off! Thank you Vardy’s, you are a girl’s best friend’s friend and therefore my very, very best friend. Thank you for always being there for us! And thank you to everyone of the staff who always makes us feel so welcome...
Read moreI first met Vardy in 1995 when I was newly married and quite financially strapped. I asked him to size a sterling silver ring for me. He graciously sized my ring and did it free of charge. Then, I needed a diamond and sapphire custom bracelet to have a written appraisal. He did that free of charge as well.
We had our 30 year long established family jeweler in San Francisco at the now non existent Gift Center. SO I was grateful to find and fall in love with Vardy’s compassionate heart right here in Cupertino.
For many years I drove to SF to Ritz Jewelers to purchase more jewelry. When the Gift Center closed and Khoren opened his show room at the Embarcadero Center I went there. Then he moved out of the area.
So now Vardy handles all of my jewelry needs. I AM a Shaman Medicine Woman Healer. I AM super particular about how things look and feel.
Vardy has helped me use my jewelry by combining older pieces and creating new designs through his creativity and collaboration with my very particular mode of expression.
He is a remarkably intuitive designer. Fabulous listener and communicator. He and Mischa both look into my soul and help me explain what I want. They GET ME”. They understand all my highly sensitive needs for comfort.
It is with great pleasure and a deep reverence I give this review for Vardy. I wholeheartedly recommend Vardy and Mischa for all your Jewery purchases and needs.
I value long term relationships and family trust. When it comes to diamonds, I must feel comfortable and confident. Vardy...
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