Better Health Market — Local services in Dearborn

One of The worst customer service establishments that I've ever experienced! I can't say that I will not patronize any more better health facilities, however I will say that I will not return to that location. The young lady was so disrespectful and mouthy! I called about a product when I was within 1mile of the store. She told me it was in stock. When I arrived, I went to the freezer section and didn't see it. I ask her could she show me because I had just called. She refuse to show me. I asked a 2nd time after explaining that I had looked! She finally went to the meat section and said well it was here. If someone took it that fast that's weird! I just seen it. Constantly talking negative. Not one apology or we should have more soon or nothing. She needs coaching an training. She does not need to come in contact with customers!...

I called Better Health in Dearborn about a product I had previously bought at the Southgate location. , because couldn't find it there again, the Dearborn location looked up the item I described & said they had it in stock, I told her I would be making the trip to their location on Michigan Ave on the following day, I spoke with Hooda (not sure of spelling 😊) she said she'd let a staff member know that I would be there in the next morning, when I arrived, I approached the 1st person I saw, she was stocking items in produce, I told her I was there for my item. She didn't hesitate a moment, she found the employee in the correct department to retrieve my item from the freezer. ,and quickly rang up my order. VERY pleased with everyone involved...

I like this store a lot! Free to sign up as member and they will often text you with various discounts and specials! Sometimes they have BoGo deals or 30% off supplements so be sure to sign up! Random sales throughout the store so sometimes can find good prices! The salad bar is excellent, I like that they have a vegan non dairy cheese option and some non dairy dressing !! Also have tofu and tofu dishes at salad/hot food bar. I am so happy that they accommodate to different diets. The salad bar is small but better than other stores I go to. This store is far from where I live and I wish one was closer in Detroit but I come to shop as often...