On line I ordered 5 items for my trip coming up that was around 213$ Which is fine. Later did I know that everything would be messed up. First we got someone’s package from NY and they got mine. So then WE HAD to drive to give back the cloths from NY. So we called customer service and they told us that they give us express shipping which later on we found out that they didn’t do that so they lied to us. They also said that everything would come by Wednesday and today is Thursday everything is messed up with tracking and we had to call 3 times to just get 50$ off our order. Now my child won’t have it for her trip which she really wanted so now she is bummed. I am NOT HAPPY and would NOT ORDER ONLINE ANYMORE! This is not ok we order it 2 weeks ago...
Read moreFirst off, I love that this location of Altar'd State has a A'Beautiful Soul; for curvy girls. I just love this store for their inclusivity and passionate staff. I'm always greeted with a warm welcome and really feel like they are there to make me look my best. I often drop in for a particular outfit in mind, birthday dinner, brunch date, etc. and they always find my perfect size/style to fit my event. I highly recommend this store as you will find something for every...
Read moreAbsolute worst customer experience I have ever encountered. The lady who welcomed us into the store was very judge mental and definitely the opposite of welcoming. Had high hopes for this store so it’s sad that they have such terrible customer service. The older lady with white hair was very rude and judged my friends and I on the size of clothing we were looking at. I recommend this store if you’d like your self...
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