Absolutely the worst Computer Repair Shop with the most incompetent technicians. Not only did they not fix my computer but they ruined it. I took it to them 3 times over a 3 month period and paid $75 twice, or $150 total for the same repair. My laptop was running slow so I took it to them. They didn't fix it the first time.
I took it back and I don't know what problem they had but they kept it for 10 days and every time I called they told me: " We've had some software issues but we'll fix it for you" I asked what that meant and they informed me that while fixing it they ran into problems with whatever they were doing.
Originally, they were supposed to give me the laptop the next day. Well, they gave it to me after 10 days and the problem was worse. When I took it home the laptop would not start it would only flicker. When I took it back the third time which was 2 weeks after I had paid the second $75, they didn't even want to look at it. They said it was probably the screen and that it would be a more expensive repair. I took my laptop and left. I will be contacting a lawyer and see if I can take them to small claims court.
Buyer beware they are scam artists They take your money but don't have a clue as to what...
   Read moreFor the love of God if you plan on getting your laptop fixed DONâT BRING IT HERE. Iâm a very easygoing person, and I understand that things happen but the customer service here is by far the worst experience I have ever had in my life. I brought in my laptop to repair the charging port and it went from something that would take 5 days, to 2 weeks, to 3 weeks, to eventually a month. Every time I called, I received a different story from different people and I couldnât even get an exact answer on what was even happening. Not to mention if you need something to be soldered, they donât even do it themselves! They send it to someone else, despite claiming âthey fix laptops.â Eventually I was fed up and I wanted my laptop back and SOMEHOW, it ended up in a WORSE condition than when I brought it. Now Iâm going somewhere else in hopes to undo what they did so I donât have to buy another laptop. Please never come here.
Update (Not a positive one either): looks like they fried my motherboard which entirely ruins my laptop, donât ever come here. I canât...
   Read moreListen to the other bad reviews for laptops, I wish I had.
Do not take your computer here if you want it back in a timely manner and working condition. They have a can do attitude combined with no follow through and negligence. Youâll save money at first but may have to spend more to fix their mistakes and/or (like me) buy another laptop once theyâve worked on it.
I had my $800 laptop serviced in 9/22. I had to call the store multiple times to just get basic updates, was often placed on hold then never gotten back to. Came in for a screen/bezel repair and left with a laptop that couldnât be used and lost data (later found that ssd is either fried or the gear it connects to are broken and the keyboard doesnât function properly).
They told me theyâd figure out some solution but I have little trust as their word was not upheld multiple times, they demonstrated lack of care/knowledge, and they never reached out to me after I paid for the service (despite the laptop not being...
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