Ciao Boutique, LLC — Local services in Delray Beach

SCAMMING, lying, and arrogant employees. Caution: Be careful who you shop with. If I could give this place a 0 star rating, I would.

I visited the boutique on a recent trip down to Delray Beach. Upon my first trip to the store, I met a girl who was working the front, but had not known about her manager Aaron. There was another woman in the store when I had walked in who seemed to be getting more attention as I was racking up my clothing tab. I had picked up 2 outfits and asked about the RETURN policy. Key word: Return. The girl working in the store (nameless and cowardly ran away when I came back for my refund) had responded with a short "7 days" - not informing me of the policy. She kept her answer short and vague as I had explicitly explained I would be back the next day to return the clothes I was not going to wear for the night. I didn't have time to try on before purchasing. Aaron informed me that I would be able to return as long as the clothing "did not show signs of wear."

It was not until I showed up the next day to find that a return would not be possible - only a store credit or an exchange. Not being from the area to use a store credit, I had asked Aaron to mention to the owner. The owner Liz was inconsiderate in understanding the situation. She has refused a refund and to speak to her customer who has spent a considerable and completely regrettable amount of money in her store.. unless via Google...

Obsessed. I've gotten 3 pieces from here so far.

They source their pieces from all over the world, and it's such a beautiful, curated vibe.

Every employee has been so nice and kind.

Also, they have a seamstress that can alter any piece of yours (for an extra fee but it's very reasonable.) She's an all star of 20+ years of experience and the fastest seamstress I've ever...

The vibes were immaculate!!!!! Quality gorgeous pieces and the nicest team ever !!! Bella helped us and she was so sweet. Love the aesthetic and ambiance. The entire team felt like hype-women cheering me on to feel my best. Great shopping experience. Can’t wait to go back next time I...