As someone who has received treatment from multiple places, I have a lot to say. Firstly, ERC saved my life. I spent quite a while there, and it was really hard and scary. I witnessed and experienced traumatic things. AND, the harsh reality of treatment facilities is exactly that. Treatment facilities are there to help you, but they are also there to push, and challenge you, when its right. When you are struggling and feel so stuck in your eating disorder, your mindset and opinions on treatment are going to be very different than someone who is fully recovered from their eating disorder, who also went through treatment. Here are my thoughts as someone who has been in full recovery for 2+ years now: After being discharged from ERC I felt so lost and alone. I was terrified for my future. I had a lot of hard feelings revolving ERC. However, here's the thing: Yes, I had a lot of really negative experiences at ERC. Yes, I often still have sad days when I remember moments at ERC. BUT yes, that is how treatment goes. Treatment is really hard. But if I had not been to ERC, I would not be living the beautiful and amazing life I am living right now. I think a lot of the time people forget a very important thing: Everyone's doing their best. The patients are struggling, they are doing their best. The staff are also doing their best. Healthcare must be a really challenging and rewarding job, I can only imagine. Watching others struggle is devastating. But watching patients leave the unit after working so hard is very special. Sometimes the only way out of struggle for a patient is for the staff to help them. Even if the patient claims it to be hurting them, and making everything worse. Because at the end of the day, we have to think, were they hurting me? Or were they hurting my eating disorder? Eating disorders are so complex in so many ways. One being, they can completely take the reality and hide it from you. Some other highlights of ERC: The amazing people you meet. both patients and staff. You create such powerful and impactful relationships that the goodbyes are very bitter-sweet. The support, and how it is specifically created to match each patients needs and abilities. ERC continues to improve their facility, and do amazing things for patients and their families! Last year I visited ERC for a closing chapter to my time spent there. My family and I traveled all the way out to Colorado again so I could say a final thank you, and goodbye. This experience was everything that I could have asked for and more, regarding how healing and empowering it was. There are still hard days where I will mourn sad times at ERC, but there are also days where I will cry tears of joy about beautiful moments at ERC and how far I have come. We must remember the beauty of recovery, but also that getting their will be anything but easy, no matter what treatment is chosen. Choosing recovery is the best decision I have made and I am forever grateful for ERC. ERC, you did save my life. And you also opened my eyes to be able to, and want to, create a life worth living. Reminder: Everyone's experience at ERC will be so different and unique, but the staff and ERC community are there to help you and they are so excited to watch you succeed! And to the parents, its hard for someone to write a genuine review when they are still struggling with their eating disorder, so that's an important reminder when reading reviews:) Thank you so much ERC. Thank you for caring about your patients so much you take actions to improve your facility. Thank you for helping patients not only survive, but thrive. And thank you for helping me get my life back. I am 17 now, and hoping to work as a psychiatric nurse practitioner to help children. Finding meaning is possible. Experiencing pure joy is possible. Recovery,...
Read moreIf I could give this place no stars I would in a heart beat. This place has taken any hope I have of recovery away from me. I came from ACUTE on a 72 and within 2 days they certified me on the grounds that "they're afraid I wouldn't stay in treatment" so I was basically held prisoner, and treated worse than a inmate.
Upon admission they go through your things and do not tell you. They throw out whatever they deem necessary(I had some equal and a few candies in my purse and a bottle of bio freeze that got thrown away)they don't tell you that the rest of your stuff will go in a confiscated bin and that you're not allowed blankets and stuffed animals etc. They also lost my drivers license which was found at the end of my stay, some idiot had placed it in my confiscated but I was confronted by them and they said I was lying and hiding my ID.
If you have any physical issues prepare to suffer. I have IBD and came here with pretty bad teeth, a few of them were broken due to osteoporosis and my fear of dental work. But within 3 days I started to have stabbing pain in my two broken lower molars. I asked for a dental appointment which they said they would give me after 1.5 weeks I had to be taken to the ER because my jaw swelled up so much I had a fever and my face was flushed and hot, I knew I had a abscess and it was hell trying to get someone to take me to the hospital. At the ER they tested me for sepsis because my heart rate was high and I had a fever, but thankfully it came back negative but I was given antibiotics and right away the swelling decreased, but they said I needed to see a dentist ASAP. Next day they conjured up a dental appointment and I had a emergency root canal and had to come back the next day to have another. The dentist told me that I was very lucky I didn't have the infection spread to my whole body or my jaw and I should have come in last week. My parents also called the nurses station many times about me angry about the neglect but either they were very rude or ignored their phone calls all together.
When it comes to the food, half the time its cold, milk is room temp, and the water is gross and warm tap water, they don't allow ice. Weight gain is very fast as well. The food they serve is unhealthy and not very many healthy options. Its salty processed and sugary and the portions are huge and have made my IBD worse, I am very sensitive to gluten and carbs/sugar in general so I tend to eat more fats/protein but not there, nothing is individualised now im full of a edema which the doctor did nothing about because its not pitting edema.
I was only let go because my parents were very unhappy with the care or lack there of I received so they agreed to transfer me to a ERC in Chicago for the rest of the treatment but I just went home because honestly I want nothing to do with ERC ever again. I got literally no therapy, I was there for almost 3 weeks and I had 3 sessions with my therapist which weren't even full ones. When my parents called about me they ignored their calls, so my mom had to start calling without a caller ID to make them pick up.
Please don't go to this place. I will be pressing charges against them due to the lack of care and negligence that happened at...
Read moreIn my personal experience as a teen in the Residential and Inpatient program, I was exposed to unfavorable experiences and was also restored, which I am now grateful for, It's taken me 2 years to be able to write a review on this program. When I started kids were constantly under the fear of N-G tubes and I understand that it saved lives I am not blind to that I also witnessed staff tricking kids into going into rooms for a "check-up" and then surrounding them and then physically force-feeding them leaving kids dissociated and traumatized. One of my friends there got there wheelchair taken away for not eating and could not contact their parents unless they ate (They could hardly walk and this was not a good solution). They eventually threatened to add more to their tube which was unnecessary to her plan, they used food as a threat not as the remedy. I was lucky enough never to get an N-G tube that was because I was scared into following the rules perfectly. They said that recovery doesn't have to be perfect but to get out you need to be. I relapsed 2 times since I have been here and I truly believe this could have been prevented if the "Perfect patient" rules were not absolute. A kid snuck in a razor and attempted to unalive themselves outside my room. They check your luggage and your clothes but the safety of that person and mine were compromised. Kids would constantly self-harm under supervision, one time when I tried to stop someone from hurting themselves we were surrounded by staff but they stood there and pulled me away then watched as this little kid banged its head on the wall leaving blood. What kids there went through I can only describe as inhuman. I had an uncomfortable few experience with a staff member who made me feel unsafe and nothing was done about it. She brought me things and paid extra attention to me. I asked to go to the bathroom because I had to go and I knew she wouldn't hesitate to let me, she took me to the one on one stall with only some little cover separating us. She was watching me and another time She looked me right in the eyes when I was sitting is a chair and she got on her knees and told me She has "Never had a relationship with a patient like this before." The same staff member sought me out when I graduated to PHP on a different ward. Overall I urge parents to only send their child here only if it is their last option. I am now recovering and understand why my parents sent me here I am grateful for the support they have given me. I do recommend the PHP program it was in my opinion a perfect place to start if your child is mostly medically stable.
The patient advocation line does not work and I keep finding dead ends but I could be looking in the wrong places.
I miss you pp.Hot Weals and pp.Snow...
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