The Ritz-Carlton Spa, Denver — Local services in Denver

So my wife and I came to Denver for our 3rd anniversary trip and I surprised her with the “Couples Spa Escape” here on 10/24, it was a Thursday. I’ll just say the whole experience was really nice and we really enjoyed ourselves. I wanted to write a review to give some insight into the whole experience for others who are potentially looking into this since their website doesn’t have much about this specific spa experience.

So the couples spa escape is mostly your typical couples spa experience, plus one unique addition I haven’t seen anywhere else thus far. It entails a 50 minute massage and 25 minute body scrub, which are two treatments basically continued seamlessly together. The massage is pretty much what you’d expect. The body scrub was something we had never done and it turned out to be very nice and enjoyable. After both of those, there is a shower right in the room with some 12 wall jets and 4 on the ceiling that they turn on for you and give you plenty of time to enjoy. This was a very nice part of the experience we had no idea was included. Now the unique part of the experience being that the massage and scrub end after they close, so you have some time to enjoy the steam room, hot tub, relaxation area, etc. together with no one else, in either the men’s or women’s side. They also have 2 glasses of champagne waiting for you afterward. The only downside to this is that you only have 30 minutes, and you’ve already showered off the body scrub and you feel clean and your skin feels great, so you don’t really want to sweat like crazy in the steam room or hot tub. This is where we got lucky. We showed up for the 6:45pm appointment at 5:15 to enjoy the facilities separately on our respective gendered sides beforehand. Although since it was a Thursday, there were no other appointments that day so we had the entire spa to ourselves from 5:15pm until we left at 8:50. So, they allowed us both to go into the women’s side and enjoy it together until our appointment. That really made the whole experience next level, but keep in mind this was some luck and is no guarantee by any means. But, if you book on a non busy day and get lucky, it will make the experience that much better as you’ll have plenty of time to enjoy everything and you can just chill out after your massage. Being able to both enjoy the spa facilities that are usually separated by gender was what set this apart for me as I haven’t seen that offered...

Definitely do not recommend. I am a busy new mom that hardly gets any alone or me time so My husband had purchased a massage for me at the ritz for a evening of relaxation. Well let’s just say it was the complete opposite. The massage I got was ok but a tad bit strange compared to other massages I’ve had. My massage started at 5:00 got done about 6:10 so In my head I have about around 2 hours to relax and enjoy the amenities whirlpool steam room relaxation lounges. WRONG! I went into steam room there were dirty towels everywhere but I have spa to myself so I tried to overlook it so I get out real quick to ask Michelle for eucalyptus for steam room she said they were out then she says oh by the way the spa is closing in 15 minutes at 6:45. I explained to her the gentleman I spoke with about amenities said the spa is open til 8pm Monday through Friday. Her response is well we’re not busy tonight and you are the only appointment so I’m closing at 6:45. The website also says they are open to 8pm. So now here I am leaving the spa with my hair soaking wet waiting for my valet in freezing cold weather because Michelle decided to all of a sudden close early with no prior warning especially during my check in. Not happy and don’t waste your money it is definitely not worth it. Not once was I offered a drink or asked how I was ding if I needed anything, horrible...

The facility was nice and I greatly enjoyed the spa itself. The staff at the check-in desk were welcoming and friendly. I enjoyed the relaxation rooms and the general amenities.

I am leaving 2 stars because my massage was awful. The masseuse probably spent about half of the 50 minutes actually doing the massage. I have never been touched less in a massage There was a great deal of time that I was just laying there. I have no idea what she was doing because I couldn’t see. Obviously I was on my stomach for the majority of time, but when I rolled over she put a piece of light weight cloth over my face. It felt like a cloth napkin. When I got up, the cloth was some sort of bonnet that was obviously design to go on the head, not draped over the eyes. I don’t know what the purpose of it was. This was the worst massage I’ve ever had.

Two of my friends also had massages and they raved about their experience, so I think it may have been a one-off thing. I know people have a lot going one these days and maybe she was having a bad day. I’m m just disappointed that I spent so much money on such a disappointing experience. I would have preferred she cancel if she was having a bad day, or distracted by an outside issue. I hope whatever the problem was has been worked out, but I don’t think I’d risk spending money on a...