THIS LOCATION RACIALLY PROFILES BLACK PEOPLE. When ever I have shopped there, I get asked for assistance more than usual. When I go to another isle to shop, I have been followed and the person plays it off like they are fixing things on shelves. I only shop there because I live downtown and dont feel like traveling to midtown CVS where I never had this problem. One time I was profiled at the downtown location, it was by a chubby Hispanic manager with dark hair and glasses. I ask him,"Why are you following me?" He replied "I dont know what you are talking about, Im straightening this shelf." I told him, "I shop in here all the time and yall do this. I dont look like I pay high a$$ rent to you. Do you get profiled by white people where you live since you're not white?" He quickly got from around me when I told him that. The CVS co manager is an Uncle Tom black dude who got smart with me when I ask when they were getting more Just 4 Men gel for black men. He told me that they order based on demographics. I said you guys had some two weeks ago, when will you order some more? The SOB rolled his eyes at me and told me to go call corporate. Some of the cashiers are cool but the management are a holes who hate themselves and profile...
Ā Ā Ā Read moreI rarely have a positive experience at this CVS. I've always been a huge fan of CVS, it's my favorite of the chain pharmacies. I'm new to the area and unfortunately this is the closest and most convenient location to my home and work. Every time I need to fill a prescription it's never ready and I have to wait over a week. Sometimes I get a text notifying my medication is ready for pickup but half the time I need to call and ask. This is not something I've ever experienced at any pharmacy that I've ever been to in the 20+ years of going to pharmacies. It seems crazy that I need to follow up and make sure that my medication is filled after my doctor sends it in. Unfortunately this is the only pharmacy that I've used since moving to Detroit so I don't have a local comparison. But the customer service is unacceptable. My guess is they're understaffed, just like the retail side which typically has lines that run into the isles. Sadly this is one of the few places in the area where you can get quick items. I've decided that I will go elsewhere to avoid the hassle and the...
Ā Ā Ā Read moreThe people that work in this location are very unprofessional, ghetto and loud. There is a gay guy with braids that insist on conducting loud conversations with his fellow co-workers will waiting on customers [this is inappropriate], a short black chucky girl that has headphones in and talks on the phone while ringing up customers [completely unacceptable], a black women with a long weave with blonde looking highlights that I believe may be a CVS SHIFT SUPERVISOR or MANAGER that does not greet customers at all for instance sheāll ring you up and not say a word[poor customer service].
CVS Corporation- Please audit this location as the employees do not report shortages and management is not correctly stocking the shelves nor is management ensuring sufficient money is being placed in the registers.I have come to this location many times in the last month as I work in the building next door and they have āNO CASH BACKā signs on...
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