General Motors Real Estate — Local services in Detroit

I purchased a used 2015 Chevrolet Cruze LTZ from my local dealership. I feel that this car is the most negative car experience I've ever had. What's gone wrong: turbocharger, coil pack (which caused all spark plugs to need to be replaced at additional cost), head gasket, cylinder number 1, intake valve, intake manifold, and the crank shaft. I opened a case with their Customer Service department and was told they would do nothing to remedy the situation and that I was expected to get my car diagnosed to determine if there were any problems. Without codes, a dealer cannot repair a car. My car is not currently throwing any codes. When I asked what criteria a car must meet for repurchase, I was told that they would not share that information. Chevy, if your PR folks are listening, I'll take this review down for the low, low price of my...

General Motors needs to work on their level of customer service for people when they've just bought a brand new vehicle. 2 months later, I'm still waiting on a replacement for my Lemon. Now I'm given expectations that I have to wait another 4-6 weeks for GM to buy back my lemon truck. Meanwhile I'm about to make my second truck payment on a truck I don't even have. The buy back should have been ready at this point, and I'm seriously concerned for the future of this company. At this point I'm not convinced one bit to continue doing business with GM for any future vehicles. As a matter of fact, word of all of my situational mess has gone around, and others are also very unhappy to hear about the service. I'm beyond disappointed...

I wish i could post 0 stars here but unfortunately i can't. General Motors has gone wayy down hill. My Fiance owns a certified pre owned car that over the past few years has had nothing but problems and continues to have nothing but problems. I hated Ford for the Paint issue they have and not backing that up. Now I'm discusted with GM due to their no help. Her recent issue oil was burning but there were no signs, come to find out from a local mechanic it's the piston rings. This is after a dealer changed the oil hmmmmm. Go figure right. and of course no help. no help from the dealer and no help from the exec referral office. I am emailing them weekly until further answers are received. I have emails for all...