This parking garage has a good location, and the navigation in the parking garage is organized.
The main issue I've had was my interaction with a staff member. I've parked for about 3 hours for an event, and prepaid the set amount. I was handed back our card, but with no ticket or receipt. I didn't think I needed to ask for one since our parking was paid upfront. Later on I went to leave and I was faced with attitude, asked where my ticket was and why I didn't have one. It was the same woman that helped me earlier, and repeatedly told her coworker she'd let us through but she didn't remember seeing my car.
I'm sure it might have been a stressful day and it was a situation, just wasn't pleasant being yelled at for something I had no...
Read moreAwful parking experience. I parked here for a conference and was charged $20 on the way in (which I expected). On the way out, I inserted my ticket and it told me to insert my credit card again and charged me another $16. There was no attendant there and no one answers the button when you press for help. THEN after paying the 16 (which I shouldn't have had to pay), the arm wouldn't go up! I was stuck in the garage until I could back out and use the other lane, which had the arm go up immediately. Furious. I was literally robbed and trapped. Worst experience parking ever. Oh and you don't get a receipt to prove to them their horrible system double...
Read moreEasy in and easy out. The price for parking was $25.00 for a nice visit to the Detroit Auto show. We decided to park at the lower level of the ramp instead of going up on the higher levels. Plenty of spacious parking spots. Exiting from the lower level was effortless until we needed to make a sharp turn to exit. No problem but just needed to make a quick...
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