Strike Club Bowling — Local services in Detroit

We were so excited to book here after playing at The Amway Grand in Grand Rapids. We booked a few weeks ahead of time, and when we got there we were early and got some drinks at the bar. Our first round took about 10 minutes for a bartender to acknowledge us, then we got drinks just before our round started. Things were going ok at our lane, but we noticed the light above our lane was off & one person in our party was having a hard time seeing the pins- we asked the host and be checked on it with the manager and they just said it was broken & we also couldn’t get a new lane so we could see better. We said ok…no complaint on our end to the staff: Time for the second round of drinks, another 20 minutes go by. We also placed an order for about $80 worth of food. Everytime we went to the bar for a few bottled beers it was 15-20 minutes. We then played almost our 1.5 hour allotted time and still no food while everyone around us was getting their food. Unfortunately there are no servers so anytime we needed something it was a looooong wait. We asked for a refund for the food we never received as we would be leaving soon and they said no problem. When we asked for a a receipt to prove we were refunded they said the manager would bring it over (he never came over to speak to Is ) Only one of the bartenders and one employee was apologetic and was willing to help us out. Such a bummer because we had high hopes! Hopefully they can get all these issues worked out before heading into a busy...

I reserved two duckpin lanes from 8pm-10pm for my birthday recently.I arrived around 7:50pm, and at approximately 8:05pm I was walked to my two reserved lanes. All of the lanes were filled that evening, but not all of the golf areas were. It was not super busy. When a few of my guest wanted to get drinks, they had to wait at the bar for 20-30 minutes for service. The bar wasn’t that crowded, however, the bartenders wouldn’t even speak to them to let them know why there was a delay. The consequence of this was they had to either miss their turn, or come back every 7-10 minutes to bowl their turn.

I eventually went to the bar area to see what the delay was. I saw the bartenders ask other people who were sitting if they were okay and if they needed anything, however, they did not speak to my guests until I came up and asked what the delay was. One bartender ended up saying that they would come to our lanes and take food and drink orders there. We waitied over an hour and a half for food and drinks.

Lastly, as we were all taking our final bowl at approximately 9:49pm, all of our names were removed from the lanes, and new names appeared. The next reservation was walking over before our 8-10pm reservation concluded. It was a close game and it was upsetting that it ended before everyone could finish. Management didn’t seem to care.

Overall I'll give it a 3/5, the food was good, the drinks were okay. The party had a pretty good time, and the...

The amibiance of the place was cool, the staff was friendly, and the pizzas (really more of a flatbread) were pretty good. The chicken fingers were worse than Kroger frozen brand, seriously awful. The place was $25 an hour in late 2023 and it's now $60. I admit, $25 is a deal, but $60 is seems quite expensive. I could live with that, but the machine on ourland was constantly screwing up, scoring stikes that weren't strikes, putting pins backup that were knocked down,etc. I would say about close to 1/4 of the frames we bowled, there was some kind of error. They didn't have any open lanes to move us, which I understand- and they while friendly about it, they pretended to understand, but made excuses telling us how to work around the issue and didn't do anything to correct the problem (discount, etc). One of the other employees overhead me explaning the issue and said "Oh, all the lanes do that." Maybe I am being too demanding, but for $60 an hour, I expect it work the way it should. Also, not a huge deal, but every other duckpin place I've been to, you get three ball attempts, here there are only too. We didn't let any of this ruin the evening, but main reason for the visit was disappointing, not sure I would be super...