Edited comment: Went here last week and when I made a return, the lady made me wait forever. She took my item and folded it up and prepared it back for the shelves instead of giving me back my money and letting me walk out first. I have to wait there just to watch her tape up my open return and for her to slowly fold my clothes? Get yourself together Ross, and stop hiring trashy employees!
This Ross is okay, but they run out of medium sized clothing for men and there is always only one cashier available when the line is long or if I am waiting forever. Other employees just look at you and do nothing about it. There is one woman who stands there talking to the loss prevention lady all the time and takes long to react when she needs to be the...
   Read moreAs far as finding good deals this is a decent Ross. But the cashiers uughhh I honestly don't think I've EVER seen one smile or be nice! They are the RUDEST cashiers around!!! I come by often and ALWAYS notice how rude they are. God forbid you want something out of the jewelry cases! Ha good luck with that without an ACTUAL eye roll! And one lady cashier as SOON as the line starts backing up she bails EVERYTIME! There is literally 1 young guy with brown hair that is nicer than the rest of them. It's uncomfortable actually. And I've driven to Livermore more lately because just the blatant rudeness I just CAN'T. Management NEEDS to reteach them basic...
   Read moreAfter getting home with my purchases today I realized I was missing a pair of pants and a blouse. I called the manager said she couldnât find anything left behind. I explained to her the girl only handed me 2 sacks I shouldâve had 3, ie.. my missing items that were paid for. She said there wasnât anything she knew to do. I felt unheard dismissed and not valued as a customer. I then called corporate in Dublin,Ca the lady was quite dismissive as well and wanted to argue. I gave up! I figured they need it...
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