Just want to write a review for the book buyer attendants -- you all are very patient, and professional and I always love the energy in the store. I was into helping my partner sell four or five boxes of materials and knew it was a hefty order. They mentioned a few people ahead, and about a 45 minute wait. I had no where to be. Of course I found myself a couple textbooks to help me study, and picked them up cheap at $10 a copy.
Really, there's two parts of this. I was in the store for over two hours. I did get $168 dollars. Worth it!
When I came up once and asked the status of the process, I mentioned my afternoon was free but my beloved dog was home alone and I hate leaving him crated for long (even though he's fine and really doesn't care if he's in there.) Mary at the buyback counter was exceptionally nice, complimented me/my partner's selection of items, and mentioned the store is pet friendly to well behaved animals and I was welcome to bring my boy with me next time I come in.
I know that'll be soon, and Rinzlr is excited to meet you, Mary (and rest of staff!) All of your energies are infectious and amazing. You folks handled a major Karen who was hovering over you while you processed her order after it wasn't 30 minutes on the dot. She was quite rude, and you all handled it with grace.
Thanks for...
Ā Ā Ā Read moreUpdate: The manager called me back and explained that embarrassing me was not his intentions and they used this incident as a Teachable moment.... we can all learn from our mistakes, I know I have... the customer service was amazing.... anyone who can admit that they should have handled the situation better and ask for suggestions is a place I will keep shopping! Thank you for acknowledging us!
We have been going to this book store for years! My son will spend hours here looking at the books, music, cd, records, vhs, and vintage video games! He loves it! We come usually 2x a week sometimes more!
But we had a vary bad experience there today! My son has Touretteās and usually everyone is so awesome, and patient with him as he says hi and counts out his money but today the manager Thomas told me in front of everyone if he didnāt quiet down we would have to come back when the store wasnāt open to the public..... it was a very shameful moment and I felt for the first time as a parent of a child with a disability discriminated against.... (he wasnāt causing a scene, nor was he upset, his Touretteās noises are things he canāt control) I donāt think we will be...
Ā Ā Ā Read moreI love the concept of Half Price Books. Itās great. One store where new and old books are housed, sold, and bought to resell. Odd little trinkets throughout the store and affordable prices for everything.
Wish there were more of these stores available it really is a great concept and is a great help to book lovers looking for both new and old books, hard to find books or rare books, which Iām not really sure what that means. Maybe one day Iāll remember to ask.
Another great thing about these stores is the idea to sell books rather than just donating them, it may not be a lot of money that you get back for your books, but a little something can better than nothing.
The few drawbacks Iāve found with these stores are the time it can take to sell back Books, CDās Movieās, or anything else they will accept. If youāre buying a used book, it can be pretty beat up, and the stores Iāve been in havenāt been very well lit.
The Dublin store, is pretty large, ample parking not congested, for the most part their staff is helpful and nice, and easy to find and get to. Its just off the 580 freeway on...
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