Jade Brown Beauty — Local services in Dunwoody

I'm sure Jade is a very nice person, and I'm sure she does amazing work, but she does not communicate her policies effectively. I showed up today for an appointment, and as soon as I get there, she pointed a temperature gun at my head without my permission. I immediately felt violated and uncomfortable. She then asked me if I had a mask, and I told her no. She tried to give me one, but I explained to her that I do not wear masks. I told her that I would have to cancel. I explained to her that had I known her COVID policy ahead of time, I would have NEVER booked with her and wasted our time. She told me that she would cancel the appointment. She DID NOT, however, tell me that there would be $30 cancellation fee. I tried to call her to speak with her, because I felt the charge was unfair. I violated a policy that I had no idea she had, and was charged for it. This isn't good customer service. Clients shouldn't be charged for ineffective communication on the Owner's end. As previously stated; If I would have known that Jade had a strict COVID policy I would have kindly booked elsewhere. I feel violated and taken advantage of. I feel as if I paid for Jade's mistake. I am highly...

I absolutely love Jade and her work! She is very personable, yet professional. Also, what makes her stand out from the rest is she customizes your brows with a stencil for your face and bone structure for each person.. who does that? Jade!!!! She takes her time giving each person her personal attention, yet she has great time management skills to get you in and out. To me my brows last a little longer than the average brow sculpting service. My eyebrows are not just done, but POLISHED there is a difference in people saying she got her eyebrows done, and Wow!! Your brows look amazing! I am a loyal customer, and will continue to be. I have been with her since she left a high-end department store to her transitioning to owning her OWN business😘. I travel quite extensively, but believe me you, (NO ONE) is touching these brows but Jade!! I fly in just to get them done, and I recommend a lot of my clients in the (sports and entertainment industry) to Jade as well. So if you are looking for eyebrow sculpting at it’s best.. look no further =JADEBROWNDOESBROWS... you...

Jade is absolutely amazing. I have fairly problematic brows that have plagued me since I was a preteen. Whenever I get them done, they are often thinned out to create a more traditional arch. Instead of thinning out my brows, Jade used my facial structure to form the perfect shape for my face. She then came up with a customized plan to allow for me to grow out my brows to achieve my desired overall shape and fullness. No one has ever spent that much time with me. She’s gentle, kind, and really good at what she does. I’ll...