Horrible! Spent money on a ring, had it for about a month n lost 2 diamonds. REAL DIAMONDS. Had to get it re-sized twice , which is how the diamonds fell out THEY FORGOT TO TIGHTEN IT PROPERLY.? Also their customer service sucks & communicating with the workers is super difficult. Last but not least had to bring the ring for the repair, left it for 1 week called them, got a call back saying yes its ready come pick up. THE RING WASNT TOUCHED AND THE LADY LOOKED AT IT WITH THE MAGNIFYING GLASS AND DIDNT SEE THAT THE DIAMONDS WERE MISSING. IT JUST DOESNT GET ANY STUPIDER! Regret...
Read moreAvoid this place DO NOT BUY! Bought a ring for my fiance and 1 week later 2 diamonds fell off. Took it for repair services which took about a week , when they called us telling us it was ready for pick up, the ring was still missing the diamonds and all they did was steamed it that whole week they had it. The older lady that works there couldn't even realize that the diamonds were missing and she was so unprofessional, she barely understands English, talking to her is like talking to a bucket of shrimp literally. AVOID AT ALL COST IF U DO NOT...
Read moreApproached the counter today with a Citizen EcoDrive watch that I purchased there. The watch is in need of servicing, as the crown got yanked off when it caught on something. When I took out the watch from my bag, with full box and papers, all the woman at the counter kept repeating was "I don't carry that watch, you didn't buy that watch here". They had actually special ordered the watch in for me, but now want nothing to do with it. All I was seeking was some assistance in obtaining service. Stay far away from these lowlifes. I saw their true...
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