Very nice staff and always wanting to help. If you are old skool picky like my husband and I this is your place to go. If your looking for a specific strain or a percentage. Just tell the staff and they will get your contact info and give you a heads up when it's in. IF the vape pens leak, they do offer a refund if you can prove it. however, you're not supposed to bring the product into the store. Give them a call.. đ With all that said they do have issues too, but their wanting to be the Best store for you. there are deals and they support other local shops.. it's definitely not the worst shop. I willing drive from yakima to E'burg just to shop here. My only other wanting for this and other shops is; they Need to get online and IN STORE MENUS. I enjoy pre-ordering and I like to know what I'm getting before I make a final purchase. I really hate to be talked at and sold to.. I prefer to get the info and then make decisions. As a person with Severe medical issues its not safe for me to be around people. so it would expedite my ordering process and allow me to be safer. Especially in today's...
   Read moreThe budtenders here arenât very knowledgeable and the âdealsâ arenât that great.. I highly recommend going elsewhere.
Falsely advertised 10% off of our purchase also. As we were checking out I mentioned âoh thatâs awesome youâre doing 10% off for people who went to event, WE just came from thereâ.. I paid for the order and had the chick break a $5 so I could still tip; tipped a $1 only to find out that I didnât receive my original discount!! â disappointing..
Beware!!!! Budtenders make mistakes too, however Iâm extremely disappointed that they did nothing to fix it.. instead they mentioned âdo you have tickets to the concert .. we have to see themâ I answers âyes, do you want me to grab themâ however then it was too late, so why did they even ask? We were wearing concert and camping bracelets on our wrists.. Extremely disappointed in my experience. As I mentioned, I recommend going...
   Read moreI was frequent customer, until the last two visits, customer service sucks with two new women , đ last 1 year this place is going downhill. They dont ask for numbers anymore for points , especially the long black hair chick , and the last visit, my 63 year old friend went in for hash / or Keif, they sold her dabs, the woman with blonde/colored hair must not want to give good service to the elderly, my 63 year old friend dont have a Dab rig nor should she put crystal dabs on her weed . If you dont have the product , why sale her something she really cant benefit From? She was bummed out, when she also found out she was pretty much suckered for money. This place use to have educated budtenders and great service, what happened?? They also dont...
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