Packrat's Paradise — Local services in Eureka Springs

Wonderful Experience!!!! While visiting Eureka Springs, AR, we stopped into Packrat’s Paradise to browse and see what they had inside. It was a cool store, with a lot of different items for locals and visitors alike. While my wife was browsing… and I was fulfilling my part as the “mobile shopping cart”, I noticed a statue of a black bear. As I looked at the bear, its size and weight, and the price… I immediately thought that it would be a great heirloom for my new grandson. His baby room is in a forest theme, so a statue of a handmade black bear would be something that he could hold on to for years to come. Well in true “shopping cart” fashion, I weighed out what the the rest of the day would be like with me toting this bear all over town. So, I put the idea in my head for a quick trip back to the store in our car instead of the hotel shuttle.

Now is where things get worse… then unbelievably better….

I forgot the bear!!! And… I was almost back to Texas before I remembered. So now I’m mad at myself for the entire drive home.

Now the better part…

Once I arrived home, I got on the internet, found the contact info for the store, and called to inquire about the bear. After I left a message with the employee answering the phone, I was contacted the next morning by the owner. She was super sweet and extremely helpful. And…. Long story short… I now own that bear! Now Im happy again, and can give it to my grandson at Christmas.

The owner was unbelievably helpful, and went way above and beyond to get that bear to me. From finding the most cost effective shipping, to packaging to prevent damage, to keeping me constantly updated on what was going on… my experience was simply top notch service! I am extremely grateful to still find outstanding folks that value such high quality customer service like they do at Packrat’s Paradise.

If you find yourself in Eureka Springs, I highly recommend you stop in and see for yourself. I’m sure you will experience the same friendly customer service from the owner and...

Packrats’s Paradise in Eureka Springs is a treasure trove for toy lovers of all ages. My son Beau looks forward to visiting every year, and it’s one of his absolute favorite stops. The store is brimming with unique and nostalgic finds, making it a paradise for both kids and adults who appreciate the magic of toys.

Alex, the owner, adds a special touch to the experience. Her genuine passion for the store and her friendly, welcoming demeanor make every visit memorable.

From rare collectible items to the latest in fun and quirky toys, Packrats’s Paradise has something for everyone. It’s a place where childhood wonder is reignited, and we always leave with smiles on our faces and exciting new treasures to take home. Highly recommend for anyone visiting...

We visited during a trip in summer 2023. It was such a sweet staff and a fun collection of items and gifts. We purchased a beautiful ornament for our tradition of getting a Christmas ornament on every vacation we go as a family. Unfortunately, my son broke it as soon as we got home. We were bummed. I contacted the store to see if they could ship one to me- and despite this not being apart of their normal service… they didn’t even hesitate to help me pick out a different ornament, and get one shipped to us. They were incredibly accommodating and helpful, on top of a cute store with an eclectic selection of gifts. You must stop by when visiting...