Dunham's Sports — Local services in Fort Payne

I found a couple of decent deals however I was in the store for nearly an hour and I walked the entire store twice including walking up to the checkouts and didn't see a single employee until the 2nd time that I went to the checkouts. The young man was very polite but when I asked about the 3 day Groundhog Day Sale items it was apparent that he had no clue. This wasn't any fault of his because he was just an employee. I feel like it was the managers responsibility to be sure that the employees understand the sales. He seemed a little embarrassed that he couldn't answer my questions and he apologized for not being able to do so. The hour and a half that I was in the store I only saw one other employee and that was because I asked the young man if he could page someone to assist me in the shoe department. The lady who stepped out from the back of the store to "assist " me wasn't of any help. After asking several questions and telling her exactly what I was shopping for she preceded to sit down on one of the benches instead of making suggestions or helping me to find want I needed. Needless to say, I didn't purchase either of the 2 pairs of shoes that I had initially gone in the store to purchase. I did find a couple of other things that were marked down enough to keep my trip from being a total bust. Thank you to the young man that helped me to the best of his ability. Dunham's, you really need to step...

This was our first time in the store. The staff was incredibly helpful, knowledgeable, and friendly. We ended up spending several hundred dollars and were very pleased with the service we received. However, the heat quickly became intolerable. We asked one of the staff why it was so hot and asked if the air conditioning was broken, but we're told that it just never works very well, and it was typically always rather warm in the store. We would have probably shopped longer and made even more purchases, but we were literally dripping with sweat and needed to get back to our air-conditioned vehicle. I have no idea how the employees can stand it working in those temperatures for 8 hours when I couldn't stand shopping for an hour in them. The company owners need to step up and get some decent air-conditioning if they want to keep customers shopping and employees working. I really want to shop locally, but I think I will head to the next town to find a cooler store next time I want to shop in summer. It's Alabama in July - air conditioning isn't a luxury, it's a necessity!! The owners need to step up and invest in a decent...

Terrible management,while yhe country is in a state of emergency,and truckers are steppong up runni g round the clock to bring much needed supplies to stores that cant restick fast enough,and hundreds of not thousands of peo0le are opening up there propert8es to let truckers parkand bring them food because soamy places closed or ypu can not get a rig in the drive thru,this company has 2 rigs booted for parking in the lot while they go to get some good for carry out,and then charges them 500 dollars to take the boot off how shamefull,and when you call there corporate off8ce in michigan they hang up on ypu..you should be ashamed of yourselvies truckers are keep8ng america going with lut them you would be nakid, hungry...