The General Store — Local services in Fort Worth

Rude cashier! STAY AWAY. This was our first time at the stockyards and we were having a great time until this unpleasant experience. This was around 6:00 yesterday, the rude employee was an older lady training a younger girl (she smiled and was pleasant, no issues with her!)

My brother was checking out and meanwhile I was looking at some items on the checkout counter and was confused on price tags since they had 2 different tags. I kindly asked to clarify, and the cashier rudely grabbed the items from my hand and said they were misplaced and continued to place them back. I usually let things like this slide, since you never know what kind of day someone is having. Unfortunately we couldn’t give her that grace since we both noticed from the start that her demeanor with us was very different with us than with the lady she helped before us. She did not greet us once it was our turn and proceeded to complain about other employees not doing this and that around the store with the younger girl.

Wish we would’ve not spend out money here! We will not be going back and will make sure to take advantage of the wide variety of other stores that make their...

I had a very similar experience to what others have described on ( yelp) and writing it here too, to be aware. The older woman at the register was extremely rude and even asked a colleague to “keep an eye on us,” which made my friend and me very uncomfortable.

I’m not someone who plays the victim or jumps to conclusions, but it was clear we weren’t being treated with the same respect as other customers. We came in ready to spend money and support the store, but after her nasty attitude, we decided to leave without buying anything.

Honestly, I don’t know if this woman is unhappy with her life or why she’s so bitter but that’s no excuse to take it out on customers. If she doesn’t know how to interact with people respectfully, she shouldn’t be working in a customer-facing job.

It’s disappointing to see that this kind of behavior is still happening. Hopefully, the owner knows takes notice—no one deserves to be treated that way just for shopping! ACTUALLY I MIGHT TO A TIKTOK TOO! SHE REALLY...

Had an amazing time with my sister at the Stockyards until I encountered an older lady with blonde hair and gray shirt in the middle register training a younger nice employee on Sept 21st around 6pm. The lady was checking out an older couple and was very nice with them and once it was put turn her attitude changed towards us. I think she noticed we were speaking Spanish to each other and automatically her prejudice came out. We should have left ASAP, but of course I always think the best of people and I collect pins and really like this one.

I hope management will address this unfortunate event and at least ask that their employee leave all their personal prejudice and issues at the door once they come in to work and...