Alicia L Boutique — Local services in Frederick

Had the absolute WORST experience at this store. The owner falsely advertised a BOGO sale then when I went to pay for the items, I was told that the sale had ended (within the ten minutes I was in the store) but a “new 70% entire store sale” had started. Every time I picked out clothes, the owner told me that those items were not part of the sale —in fact nothing in the store was actually on sale. I purchased a few tops “on sale” with another associate and when the owner returned, she DUG THROUGH MY BAD to see what was purchased and then FORCED ME TO RETURN all of the items I had already bought because the other associate wrongly told me the items were on sale. This store is cheap and has horrid customer service. I am not one to write reviews but I wanted to make sure no one falls victim to the owner’s false advertisement claims. I will NEVER...

I tried to return a Christmas gift 4 days after the purchase. I was told that they only give store credit. No refund. By law, there is supposed to be a sign posted when that is the store’s policy. I told the woman working there about the law and she agreed and said the sign used to be on the wall, but she did not know what happened to it. I will never shop there again once I...

I enjoyed my experience here! The owner was very nice to my boyfriend and I and was helpful in picking out different styles. She had a BOGO sale going on but I only liked one dress that I tried on and she sold it to me for 50% off even though I only had one item. I’ll definitely stop back in next time I’m...