Myself my mother n law my 7 yr old daughter and my 4 yr old son went to the Fresno CA. River park location it was about 6:25 pm when we arrived. We get 2 carts i put my daughter in one and my son in another I push one cart my mother n law pushes the other we end up getting separated so I'm looking for her can't find her so I'm waiting towards the front of the store waiting for her b4 I pay because I have her coupon when manager and security come up to me and tell me I need to leave I ask why they reply they don't have to give Me reason but I need to leave my 7 yr old daughter asks are you telling everyone to wave the lady says no just u I ask can I atleast pay for my stuff so they escort me to the register after I pay for my stuff I walk out to find my mother n law and son sitting outside because they were made to leave someone needs to call me the manager was shantell or Shantai and a employee named Linda and another lady a man security guard and another man this is not OK my daughter was in tears we...
Read moreCurrently being remodeled. New layout looks nice. Has had a great selection of yarns I like but the shelves were almost bare and selection was way down today. Yarn on shelves was covered in plastic shavings from remodeling going on. Very frustrating. They have a ton of product in boxes for shelves stacked everywhere which was also frustrating. Friend tried to use a phone coupon and clerk was seeing if it was valid..took her phone and scrolled and scrolled with her bare hands. Hand sanitizer right there and she didn't use it before touching my friends phone. Christmas stuff is out as of 10/22/20 and the paper crafting section is ready but they were out of a lot of acrylic paint selections of commonly used colors they should have stocked. This has been a go to store over Joann's and Hobby Lobby for years but I am seriously disappointed after today. Will check back in a while after construction to see if it...
Read moreBad. I am 6 months pregnant and needed to use the bathroom. The lady that worked there has to put a pin to open the bathroom. Told me I couldn't take the cart inside. I told her if I could leave my stuff there because I had my one year old with me, it's already hard enough to carry my one year and carry diaper bag all at the same time she said I had to take my stuff with me. Wish they had more better service for pregnant women. After I decide to pay for my stuff I see they offered help the elderly with there purchases so I thought they would do the same for me. I payed for my stuff the lady just told me I couldnt take the cart outside which I already knew. But she sees me struggling with my one year old and diaper bag and my stuff I had purchased never asked if I needed help since I am pregnant.. bad customer service for pregnant women. Never...
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