I'm not a cussing man, but this poor excuse of a man didn't even acknowledge us or even look at us. My daughter wanted some boots and begged us to go inside. This guy had his face stuck in his cell phone and didn't even flinch.
We made our way to the front of the counter to look at the kids boots and we were literally 2-3 feet away from him, facing directly at him, and he never looked up as my wife stared him in his face in an effort to ask him some questions.
Even then, he kept scrolling through his phone as he directly faced us, without looking at us, and never saying a word.
In the end, we decided to spend our money where we'd be appreciated.
They had a great children's selection and my 9 year old was very disappointed we chose to leave. It was a great teaching moment for her to learn to never patronize a business who treats you like dirt.
I don't know if this guy was the owner, or just an employee; but whoever he was, he's unfit to serve the public and it's people like this that cause businesses to shut down. It's people like this that destroys the reputation of a business. I highly suggest you patronize another business. Someone else made a similar review. Don't waste your time.
I'll be making a video review about my experience and sharing it on YouTube and Facebook.
I had a great time in Gatlinburg and this is literally the only bad experience I've had in this wonderful city. We bought lots of stuff and everyone was great.
Stay away from his business like the plague.
Check out his Google reviews from others. He seems to have a habit of doing this to many others. I'm not the first and YOU won't be the last. The reviews are just HORRIBLE. You'll see similar...
Read moreSome friends and I went in the store over the weekend. We were looking at a shoe and did not see the size that we needed. I proceeded to take a picture of the shoe so we could remember the name and style to look up later for the correct size. The most condescending salesman i have ever encountered came up and seemed offended that we were taking a picture of the shoe (even though they didn't have the size). He proceeded to tell us that we would not be able to find that shoe anywhere any longer. He said maybe on ebay. We found the same shoe in multiple sizes and same price in the store located beside them! Also I went on the Ariat website and they have them in stock in most sizes. Please don't patronize this shop or you may get the attitude that you can see in many of the...
Read moreThe man working didn’t acknowledge or greet us at all when we came in even though we were the only customers in the store, but he didn’t hesitate to make a very rude and disrespectful comment when I had to check my phone for something. There were no other customers there and I checked my phone for a second to see a message from a family member and he made a sarcastic comment about if I was shopping for boots or a text. Well, we aren’t shopping for anything from there anymore. It’s none of his business if I check my phone for a second. I wasn’t bothering anyone and there were no other people so I wasn’t preventing anyone from shopping. If he couldn’t even bother to be friendly and greet us when we arrive he shouldn’t speak up to be rude to us. We will not be...
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