It is rare in this day and age to find someone that delivers such good service.
My computer was hanging and crashing. Jeff defined the problem & gave an estimate, on the spot, after a brief assessment. He made a promise that if it was over that amount he would call to get my go-ahead,. He had also set a finish date which was only 2 working days. Remarkably he called on that date to tell me it was fixed and ready to go at the estimated price.
Now that's the way to do business! Most people in this business drag it out and you really don't know what is going on. You are at their mercy The box office store in town would have charged much more with a much longer wait time.
I highly recommend Total Tech Solutions, LLC for all your tech needs. I've also purchased my mouse and a replacement computer cord there, on previous occasions. Both were reasonably priced and less than other vendors...
Read moreI stopped in to total tech solutions with a bit of an issue with my new graphics card. I had initially purchased my old CPU through these gentlemen and since that time which is going on 4 years ago they have been absolutely phenomenal in every regard. They have assisted me in minor upgrades previously to now a complete rebuild and walked me through step by step in precisely what they were doing to get the job done so not only did I get basically a brand new CPU, but now just by listening to Jeff (proprietor) I have learned more than I thought I would ever know about what goes into a build and the industry itself. The level of service recieved is a rare thing these days and anyone who has any issues with their computer in the area should do themselves a favor and check...
Read moreI am a new resident of the area and was a bit worried about finding a good new tech group. I was very pleased that my choice turned out to be just what I needed and more. My computer died immediately after moving in and Jeff came to my rescue immediately with help on selecting a replacement and then working very hard on transferring data from the old model. He even gave me the time to stop in after business hours to pick up the new computer so I would not wait through the weekend without it. Cannot ask for more personalized experience than that. I am also impressed with the seminar learning opportunities made available. Nice touch!...
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