Mr. T's Electronics Etc. — Local services in Great Falls

Were able to see me same day for a problem I was having with my computer, I had bricked the mobo doing a bios update and swapped it out for a new one and was still having the same issues.

They have a web portal where you can receive updates from the staff as they have them, and communicate back as needed. It's helpful because I was able to provide additional context on the issue that I forgot to mention when initially dropping off my PC.

The issue ended up being fixed by reseating all the components, but I'm glad I brought it to them. They were a good group of eyes to get on the problem, and ended up saving me money, time, and my sanity as my job was taking up a lot of those resources.

Best Buy geek squad back in a bigger city would've been my go-to but Mr. T's knocked out of the park with their professionalism, knowledge, and...

My new go-to guys! Fast, GREAT work & wont break the bank. Both guys are very personable & knowledgeable. I had them put a new computer together for me that I had bought all the parts for between Thanksgiving & Christmas but I just never got around to assembling myself for various reasons. They had NO issues with taking on my project & even when (my fault) there had to be some metal modifications to the case internal frame they asked before doing it & made sure I understood. It was minor but important. They also fixed some of my mickey-mouse modes I made to fit fans on CPU cooler. I cant say enough about how impressed & happy I am with them. I have more work...

The final result of the repair was excellent, and am grateful for that. However, there were points where improvement could be made. Communication and time. I was told I would receive a call when the repair was complete and I never did. I eventually called to check in and the repair had been done for awhile. Price. I was quoted 1 hour of work for a screen repair at $100 which seemed fair. Upon pick up I had to pay another $300 as the job took 4 hours. I felt this should have been communicated earlier than at pick up. I would have made a different choice than to pay $525 in total for parts and labor for laptop screen...