Lovesac — Local services in Greenwich

Amazing service and knowledge of the store team. I was greeted warmly as I walked in to explore. I explained I’d seen the add on tv and was curious. The staff explained how the system works and encouraged me to sit and test the different cushions. I loved the standard. At that point, Melinda introduced me to the flexible configurations and fabric options along w/ pricing information. Its an impressive system. As I was looking at the fabrics she explained that this was grand opening day at the store and offered me a chance to win a prize by picking a sealed envelope out of a basket. Shockingly, I won the grand prize!!! My...

Joy was fantastic. From setting up our appointment to letting us know what steps Lovesac takes to ensure our safety during our visit to the Greenwich location.

She was very knowledgeable and met our every need and answered all of our questions.

She even went over all of our purchasing options and the unlikely event that if we didn’t like the product 100% what we could do.

Joy was a fantastic sales rep and if your interested in Lovesac you can do no better...

Was charged twice. I called to let them know and to speak to a manager. I’m still waiting a week and half later for a call back to see if they resolved the issue. I just called my credit card to cancel the payment. Customer service is terrible! The amount of money you spend on the couches they don’t have anyone to put...