Seasons Grocery — Local services in Henderson

I hate to write this kind of review, but it needs to be said. The last few times I have been in this business, the employees have demonstrated poor attitudes. Judging by several earlier reviews, it seems my experiences are consistent with what has been said. In my most recent experience, an older white woman could not have demonstrated a more unwelcoming, uncaring attitude for no reason. In effect, I politely requested heavy cream for an espresso. When asked, she replied yes. Yet, she subsequently hands me a half and half carton. I then stated that this is not heavy cream and she launched into a condescending sermon about how half and half is basically heavy cream and how it comes straight from the cow, etc. Obviously she had no idea what she was talking about. When I corrected her about sugar content etc., she became even more unpleasant because she had no logical response, so she concluded by pointing to the back of the store for me to buy some. Well-done, lady! Way to take good care of a 20 year casino bartender, Lake Las Vegas resident who was fully prepared to offer a gratuity. Nice having a tip can out with that kind of attitude. No thank you, no expression of gratitude, no apology for the inconvenience, not even a smile. On top of that, she was struggling to ring in drinks correctly. Probably one of the most unpleasant store employees I have encountered in years. Considering their fairly aggressive price points and customer base, it’s very surprising and disappointing that Seasons would employ such an unremarkable employee. She clearly hates her job and has no business interacting with the public. Nothing worse than an incompetent, unpleasant employee. I advise the manager or owner to share this review with her in its entirety. That being said, I expressed my concerns to a manager on duty and it seemed to be well-received. Important to note, however, I have also directly witnessed employees treat certain groups of customers much differently than others: For example, there is a large number of construction workers who routinely come in and I have seen workers basically ignore them or barely greet them with any discernible measure of enthusiasm; yet, when older, well-dressed people of a certain background arrived, it’s was often much different. Let’s just say much more welcoming enthusiasm, eye-contact, and formal language. Put simply, it seemed more like hospitality as opposed to plain service. Comparatively speaking, these people were treated like first class citizens. Interestingly enough, I bet those construction workers consistently spend much more money in there than anyone else. And I say all of this as someone who is extremely...

We are staying at Viera for over a week and seasons is right around the corner. Our first morning there, I walked down and bought numerous things and then went to the deli to pick up lunch meat and cheese.

The deli person ignored my existence (not even a “I’ll be with you in a moment”) and then the cashier told me that I’m supposed to check out at the register. I’m well aware where I check out. It certainly wasn’t my first time in a grocery store.

After I told him that I’d like to place a deli order. He advised me that it would be 40 minutes because they received a large sandwich order. Never apologized for the inconvenience. Never offered to put in an order and have it ready in 40 minutes for me to walk back down and pick it up (which I would have been happy to do). Just gave me the option of waiting at the deli counter for 40 minutes or coming back later.

I even explained how it was just one pound of meat and one pound of cheese. Nothing crazy.

First of all, if they accept large sandwich orders, they should have more than one person at the deli to assist shoppers. Two, at least apologize for the inconvenience and offer to put in an order. I did not return after 40 minutes because I have no idea if they would have another large sandwich order and turn me away again.

Although the store is a 3 minute walk from my condo, I am driving to another grocery store for the duration of my visit and have no plans to return after that experience.

I will be regularly vacationing in this area and will not return to Seasons ever again as they are wholly unreliable. It might be a convenient walk (literally 207 feet away), but I prefer to go a store where I know they will take my orders and not...

Ordered a coffee and bagel. Not 1 person in line but me. 3 minutes go by and nothing nobody doing anything. 2 min late people start filling the line up. Customer orders 3 sandwiches kid gets right on It . Still I have nothing, final I hear my coffee is up, but unfortunately It goes To somebody else. “ what are you waiting on she asks?” I’m like the whole order I’ve been waiting for! I even tipped her $1.50 and believe nobody there tipped them at all. So finally I get my coffee but still no bagel. I then asked for a refund and got the snarky attitude from the girl at the register.

Just moved there and had such a pleasant experience the 1st Time, to bad I won’t be back for groceries or my daily coffee. It’s one thing when 1 person drops the ball, but there were 3 and they all could care less. I’m in the bar and restaurant business and I get It sometimes, but to see a whole crew not care, bad the for...