Hoboken Tech Solutions — Local services in Hoboken

Go elsewhere!

I went to get my iPhone screen replaced, something that should be a quick and easy. I was charged $85 for this which is ridiculously overpriced. I've never heard anyone charge above $50. I also had to wait overnightt for it, when this is usually a job that can be done overnight. He told me to come back at noon, and when I came back he said it wasn't ready yet. I didn't get an email until about two pm.

That's not the worst part though. Within a week, my screen started going bad. The screen became unresponsive to touch. It wasn't glued down properly and the LED started shining through the crack. The screen started going red wherever pressure was appled. Eventually, the red would spread until entire screen was sucha deep red it looked black. Of course it was completely unusable.

I went back and showed him the issue. I asked for a refund, and he told me that was "impossible." He said it was probably my fault because I was putting the phone in my pocket, which makes no sense because I have it in a case.He said he would fix it again, free of charge. He told me to come back at noon the next day -- it wasn't ready until after 6pm!

Again, within a week the screen was acting up again with similar issues. I went back and again he refused to give me a refund. I brought it to apple instead and they fixed my screen within fifteen minutes of seeing me. It has been over a week, and my phone is in great condition. Clearly the issue was this place and...

Do not give this place any business. Jeff doesn't take responsibility for the fact that he makes errors that cost customers time and money. I brought my computer in do a simple upgrade. When I got it back, there was a new password on it that I had to call him for just to get into my computer, I couldn't get online and Microsoft Word kept crashing. I brought it back for him to fix the things that he screwed up and also asked that he install a new battery, which he said he would do. When I got the computer back, I asked if it had a new battery and he said no, because they take a few days to order. He didn't bother telling me that when I made the original request. Then I get home and find out my computer still doesn't work. I tried disputing the $85 he charged through my bank and they told me I had to dispute it with him because it was a service quality issue. I told him I wanted a refund and he claimed he "had to check his records" about the transaction and would get back to me, and he never did. He wasted my time and got $85 for doing nothing but making my computer less functional than when I started. People like him make life harder for other people who actually do work to earn...

Best experience I've ever had in repairing anything! I had a computer with a failing hard drive - it made a squeaking sound and the computer wouldn't start right. I panicked, but the computer people did not. They removed my drive, used some special recovery software and were able to get all my stuff back. I watched the recovery run for about two minutes - it took 30 hours because the condition of the drive. I priced data recovery specialists before coming here. Prices ranged from $350 just to look at it up to $1500!!!! My charge from the Hoboken shop? $200 which included a brand new drive with all my files on it. I really could not be happier and learned my lesson - BACKUP! Highly recommended this shop to all my friends, and...