Tutti Frutti — Local services in Holyoke

HOLYOKE, Mass. (WWLP) – Tutti Frutti in Holyoke was ordered to pay back 19 employees in wages after an employee who asserted their rights to tips was terminated. According to a news release from the U.S. Department of Labor, the owner of three Tutti Frutti frozen yogurt shops in Massachusetts and New Hampshire terminated an employee who asserted their rights to the tips they had earned. TF Holyoke LLC doing business as Tutti Frutti violated anti-retaliation provisions of the Fair Labor Standards Act after an investigation by the U.S. Department of Labor.

The employer had Tutti Frutti franchises in Hadley and Holyoke, Massachusetts, and Newington, New Hampshire, and failed to keep complete tip records. They admitted that they kept a portion of employees’ tips and used the tips for business expenses. Tip pools are a violation of the FLSA to keep any portion of an employee’s tips for any purpose.

TF Holyoke LLC is ordered to pay $6,438 in back wages and an equal amount in liquidated damages to 19 employees at the Holyoke location. They also have to pay the unlawfully terminated employee $10,000 in punitive damages and $1,978 in back pay for the period during which the employee was looking for a new job after the retaliatory discharge. The U.S. Department of Labor also assessed $1,064 in civil money penalties against the employer for the...

this place is awful. for context i have a lot of allergies. i went in with one of my friends, i figured i wouldnt be able to have the boba but i figured i might as well ask. so i asked if they had an ingredient list. they did not. now if tjey had one and i could have had a boba i would have bought one, but since they seem to have no intrest in accommodating customers with severe allergies they lost a sale.

my friend who is allergic to peanuts bought a boba, she chose mango. the mango boba things were directly next to peanut butter chocolate and peanuts. so she asked the server to get it out of the back. he huffed and puffed and went in the back. we heard him agressively digging for the boba.

overall, i do not recomend this place. they are not very willing to help customers with allergies. if i could give it less than one...

Stopped here because the old boba tea place had closed and ordered an almond milk tea and a Thai milk tea. First of all the employees at this location apparently did not care about their jobs. I watched an employee drop sample cups on the floor in front of customers, pick them up and then use the cups to serve samples. We waited for our drinks and then when they came out they were watery and tasted.... not sure what was off but the almond especially had a weird taste to it. Like something was off with the dairy. We paid 10.04 for 2 regular sized beverages that were extremely subpar. NOT WORTH THE MONEY AT ALL. We will not be going to...