Very nice customer service for the most part, but because this is essentially an institution in Chinatown, you may get a little bit of attitude/#FigureOutWhatYouWantAlready if it's crowded.
Some of the flowers are a bit overpriced, but this shop ships to the mainland exceptionally well. Go here if you are buying flowers to send to the mainland for a wedding, graduation, or to have waiting for people when they arrive back home.
However, for flowers to give to people locally, airport Greetings, graduations, weddings, etc., you're better off going to Jenny's on Beretania. The prices are better, the selection is the pretty much the same or a bit better depending on the day, and customer service at Jenny's is more consistent.
Accepts credit cards, but prefers cash.
Will negotiate with you for lower prices on older flowers if it is later in the day. Knowledgeable about what types of flowers or leis are appropriate for which occasions.
Very limited on-street parking. Maunakea Street is a one-way, packed street, so cruise it slowly or you may miss a parking stall. To drive back down it again requires you to go around the block on some pretty busy streets. If it's during the afternoon, you may be better off just pulling into one of the municipal parking lots and paying the couple...
Read moreI LOVE Cindy's. They're my go to place for all my leis. They have great prices, beautiful selections, and the team is just amazing. My mom loves getting here leis here, too. I love how they digitized their ordering system, so I can order directly online. This is an AMAZING addition since I sometimes have super last minute events to attend and I won't have time in the morning to order.
Recently, I got my husband a puakenikeni lei for his album release party. It's his favorite flower and I knew it was off season, so I called and asked if it was possible. She said she couldn't promise anything and offered a few back up lei options. I love having back ups and normally people don't think about these. When I came over to pick up, I was so shocked that she actually got me puakenikeni! It must have been so hard to get her hands on this. My aunty who's a florist on the Big Island tells me all the time how hard it is to get puakenikeni off season. I was touched she managed to pull this off and she told me exactly how to keep them, so they won't wilt. I'm always happy with my orders and always recommend them to my family...
Read moreCindy's Lei Shoppe is da Bomb!!!!!! This is the 5th time I have ordered leis for either graduation or a wedding from Cindy's and I would highly recommend them to anyone who wants a truly wonderful experience. I live in Central Coastal California, near San Luis Obispo. My parents grew up on Oahu and all my relatives still live there. In order to represent my mom and dad on these occasions, I have been purchasing leis in their honor. My mom's favorite was pikake, and even with all the issues with them being so fragile and not holding up, I still order them for my daughters. I have never been disappointed! The leis are shipped overnight, as promised, arriving in wonderful condition. Every time I open the box, the aroma brings back the islands and memories of my mom and dad! Since I always seem to have a special order (I usually don't order off the website) I always talk to someone in the shop who walks me thru my order. The staff is knowledgable and friendly and oh-so- helpful!. Thank you, thank...
Read more