I have had a rather disappointing experience at Salon Eva primarily due to their handling of appointment schedules. I booked my appointment for 9:30, the time salon opens. I arrived 5 minutes early, the hair dresser Jennifer who I had appointment with was working on someone. She told me to wait for 5 minutes. Several five minutes passed, she was still working on the other person. It was then I realized she was coloring that person’s hair. Obviously it was not a five minutes work. When I inquired about the delay, the response was vague. This lack of transparency and disregard for my time was frustrating. While the salon's ambiance and services might be commendable, their approach to appointment management and honesty with clients leaves much to be desired. This experience has made me reconsider my choice of salon for...
Read moreAlthough my hair looked great, the price and experience wasn’t what I had expected. I washed my hair before getting there and told them I only had an hour before work started. They said no problem. They proceeded to wash my hair again! Made me wait til it dried and that took a half hour. I guess they needed it damp. Um it was since I lived close. Nothing was done til I said I needed to go and I was ready to walk out. They came over and started curling super slow. Needless to say it came out great but I was late to work and instead of just wanting it curled and styled for 35 bucks, they conned me in the wash that costed another 35 so I paid 70 plus tip for curling my hair and...
Read moreMy hair is soooo straight still! Not sure the woman’s name but she was very in charge and made sure my hair was on point before leaving. Even took another 30 min to fix the ends of my hair after treatment to make sure it was near perfect. My hair is thick ,curly and unruly but she got it to silky smooth and it’s been 3 1/2. Months and still looks great. Also I once did Keratin treatment at a high end salon in Newport Beach and it didn’t last , it was back to unruly in less than a week and fried my hair and that cost 350, this was 199.... soooooo THANK U Ava :) will add photos when I...
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