Designer Jewels, Inc — Local services in Houston

When I entered the store a man approached me with a cellphone up to his ear. I told him what I was looking for and he showed me options while he was still on the phone. I asked if I could speak to the owner and he replied that I’m getting the friends and family discount. (A friend and business colleague of mine referred me to this place she asked that I talk to the owner and mention her name.) I was not asking for a discount I wanted to mention that my friend referred me to this jeweler. He didn’t let me finish and I never did meet the owner. The piece that I bought is beautiful, but it did take Over four weeks to get. When I got a telephone call to say that it’s ready they mention the wrong type of jewelry. Clearly they were making back to back phone calls and didn’t rally have a clue who I was. When I picked up the piece they were to buzzy on the phone to verify that it fit ( which it didn’t) in the end my experience was not very good and they told me not to come back and that he was going to...

Josh helped me custom design a bridal ring set from the ground up. It was my first time doing anything like this and I had a lot to learn. He was very knowledgeable and was able to answer every single one of my questions about cut, clarity, metals, and even about insuring the finished rings. He kept me updated every step of the way from designing to polishing and appraising. He always addressed any questions or concerns I had promptly. And I couldn’t be happier with the final product. And I know my soon to be fiancée will be speechless. It’s also always great to be able to support a local family business. Thank you Josh and...

I was very impressed with the service and communication with Designer Jewels. I was worried about finding a place to fix my engagement ring but I'm glad I went here. I was treated very well and felt that they truly understood what I wanted. I would highly recommend to anyone who needs their jewellery repaired. They also have their own collection of jewellery which is definitely worth a look. Thanks you guys for...