Women's Center — Local services in Houston

My husband and I recently delivered our daughter at St. Joseph’s Women’s Center, May 18th. At first we were really scared and anxious to have her here based off all the bad reviews on here. However, the moment we arrived the front desk security greeted us and were very friendly and helpful. Once we got to the triage area our nurse, resident and doctor were the sweetest! They let us know that I was 6cm dilated and we were having a baby. We then were moved to another room where our nurse Shayla took care of us. She recognized I was a first time mom and was always supportive as the contractions got stronger. I ended up getting the epidural due to the contractions being super intense and after a couple of hours baby was ready to be out. Shayla, our nurse who is a traveling nurse helped deliver our daughter. Once I recovered they took me to a postpartum room where our nurse Shauncy informed me of all the changes my body was going to go through and not to worry because it was all normal. Dr. Harms would also come in the mornings or the resident (I forgot his name) and would also make sure we were well taken care of. However, our daughter had to go to the NICU since she was breathing too rapid due to her having amniotic fluid in her lungs. Going to the NICU was definitely not in our agendas but we definitely believe it was a gift sent in disguise by God. Dr. Matthews was our daughters doctor and kept us informed every time they had rounds or if we saw her and had questions she was always open to listen to us. Now all the nurses that were giving our daughter one on one attention helped us feel safe and re-assured us that she was in the best care. They gave us all the supplies we needed to store my milk and at any moment would ask if we needed anything. Our nurses were Lana, Cassandra, and Gene and the BEST! We just want to say thank you for loving what you do and being attentive at all moments. Our experience there was great and I would definitely recommend delivering your baby at this hospital! The experience from beginning to end is one that we will never forget & be forever...

I am deeply saddened as I write this review due to how excited I was to have my baby here. This is the exact hospital I was born at as well as where I had my first born but boy how times have definitely changed and I’m assuming a lot has to do with the hospital being bought out and under new management. I was please with the clinic as Ms. Sandra always made me feel heard and comforted but come down to the actual hospital and you can just forget about it. I was sent home twice this week even though I was having severe cold and flu symptoms at 37 weeks of which weren’t getting any better with their recommendations, I was even sent home one time with absolutely no medication administered to at least try to help alleviate some of the horrible aches and pains I was in. I finally came in after completely passing out and fainting at home which I knew couldn’t be good for baby this far along as I stated I’m literally already 37 weeks. It took for me to get to that point and have difficulty with my breathing for them to finally admit me and get my C-section pushed up from Monday to today being Friday and here I am feeling dizzy, weak, nauseous, and with an excruciating headache all because I was placed on NPO after midnight since supposedly the surgery was scheduled for this morning originally at 10-10:30 then they said possibly around 11 or 12 and now they don’t have a time because apparently they don’t have enough staffing. Mind you my husband and I already made a payment as that’s the first thing they definitely did was contact me to let me know what my out of pocket cost would be, I wish I would’ve just listened to my brother and gone to TX Children’s like he did to have his baby. I did not know how horrible St Joseph has become and I’m extremely disappointed among other feelings of discomfort from being at this place and now literally just found out my surgery has been moved to tomorrow. Beyond...

I wish I never came to this hospital. This was my first pregnancy and I came to St. Joseph because initially I had heard it was a good hospital, however, the staff completely ruined my experience. Let me just first say that the delivery nurses were excellent, they were very nice and helpful, but my experience with them in the delivery room was the only good one there. The nurses in triage and in the recovery room were completely rude, lazy, and they made my stay there traumatizing. Half of them told us they didn't even work in that area, that they were just short staffed so I guess they thought that was enough of an excuse not to do their job. They gave us attitude if we asked for anything. I kept having to ask for a clean gown and post-labor supplies that they were supposed to keep filled for me and each time the nurses would give me an attitude about it. I was in a lot of pain and I had let 3 different nurses know and it wasn't until the 4th nurse came on that she finally actually checked me and found out what was wrong and I finally received medication for it. She was the only nurse in recovery who helped me out and restocked all my supplies for me. I was so grateful for her. Still, I only had her for one night. Since I was in pain I was having trouble breast feeding and asked for help and the nurse gave me a rude response and did not even help me. I asked for a lactation consultant 3 separate times and they never sent her to my room for me. Also, the nurses kept telling me completely different things about the way I was supposed to be feeding my baby. Plus the hospital was just filthy. I never take the time to write a complaint about something I did not like, but I could not wait to get my son and myself out of that hospital. It was my first baby, was supposed to be a nice beautiful experience, but the attitudes from the nurses and the lack of help completely tarnished that...