Downtown Medspa — Local services in Jersey City

First time getting Tattoo Laser Removal: 10/06/2021 I came to Downtown MedSpa for a consultation on tattoo laser removal with the impression that I might have to pay individually for the tattoo I want to remove. I have three in total (about 5-7 years old) and was thinking that if the price is too high then maybe I will just remove one tattoo. That was not the case! I was able to do the tattoo laser removal on all three tattoos (thigh, chest and back) for the Large package price. That’s insane. Marietta is a kind, informative, and professional specialist. She explained to me the type of equipment she use, how PicoSure works, tattoo laser removal aftercare steps, and what kind of results I can expect. During the treatment, Marietta constantly assure me that I can do it, it’s painful but the treatment is almost done. Her staff are all welcoming and sweet! The office is very clean, smells great and cozy.

Session #1 Experience with PicoSure Laser: Before the treatment, a staff applied the numbing cream to my thigh, chest and back + used ice packs per area. Was it painful? Honestly, it was 2-3x more painful than getting a tattoo lol but the process was quick! Marietta finished the treatment under 10 minutes. Photos are in chronological order of before and after. Cannot wait to...

Can’t even bring myself to give 1 star. I have never written a bad review in my life, so please hear me out. I feel like I was robbed in broad daylight. Before I paid anything, they were so nice. They up sold me and pushed me to pay 1/3 of the full amount. After that, all their communication with me was very hostile. When I asked any questions about the service, I was given short answers or asked if I had read their service list. Their prices and services are very “confidential” and only for the staff too by the way. I asked for a refund, they refused. Then I decided to get their facial and get a partial refund. The facial was not great either. I have had better for half the price. For a light cleanse, some pats on my nose, a generic sheet mask and led light for half the time, they charged $169. It was way too overpriced for the facial I got. For one laser session and facial they charged me $717. I had to follow up with them for my $43 refund for 3 months and I still got a faulty check with my name spelt wrong. I hope they actually mail it to me. Seriously, save your money and go elsewhere. Don’t get...

I had laser hair removal here, full legs package (and other areas). The front desk staff and the technicians were lovely and professional. Unfortunately, I didn't have good results. I spoke with the manager when I was noticing very little effect and she told me that she "tells everyone to expect up to 80% removal during the consultation" but I know for sure that she hadn't told me told that - because I wouldn't have done it. It's an expensive decision that I didn't take lightly. My sister and mom both had complete results at a different place so I was hoping for smooth legs! We were on the same page about that during my consultation so I bought the package. Unfortunately, even after being given one extra session (thank you) and paying an extra discounted package for additional sessions, I have maybe 60% reduction in my leg hair. I have to shave just as often. I'm not planning to post pictures of my leg hair online but for reference I'm pale with medium tone, thick hair. I'm sorry to post a negative review, but I would have wanted to know what to expect before committing...