Family Laundromat-Jersey City — Local services in Jersey City

I've been using this laundromat for 3+ years, I have never had any issues with the people who own and operate it. Until today.... Turns out it's a new management now... And for the first time... My load was taken out of a dryer and put into a black bag by another person...who left the facility with my clothes. It's on their tapes as well as my own devices after asking them to replay the cameras they have. And a police report was filed along with evidence of the man who walked out with my clothes.

If you are reading this... Please.. Return the clothes back to the facility....i am hoping it was a mere simple accident that you unloaded the wrong dryer.

Otherwise to all fellow users... Beware.....of your own personal belongings.... I miss the people who used to operate this facility.... The new people.... I just don't feel right about them....one employee asked me... If I was sure that I even put my clothes in the dryer.......are you kidding me? I have been a client of this facility for 3+ years...on a weekly and biweekly bases and I had one other dryer that was done and removed by me.... The management before would the only ones to remove clothes out a dryer for other customers...and they would leave those in front of the place to claim..... So for this to happen is ridiculous...... Like seriously..... Youre going to steal someone's laundry...... Just beware fellow...

I highly don't recommend this facility extremely unprofessional, staff members are arrogant and unacomodating. It all started when I used the big dryers they have in the back. It was also my first time using those dryers but not my first time doing laundry at this establishment. Those dryers damaged my clothes when it caused my clothes to catch on fire. I quickly ran to notify there staff and not one of them knew how to use the fire extinguisher. The owner is a Asian man who refused to compensate me for my damaged clothes which I had just purchased. Stay away from this laundromat their machines are a fire hazard. I am never returning here worst experience of my life not to mention the staff ladies were extremely offensive and tried to blame me for causing the fire. I truly hope this business shuts down, some people are just not competent of...

You have to buy a card here in order to wash your clothes... The price is to wash your clothes is good but they get you back on drying. They charge you 39 cents per 9 minutes I left my clothes for 40 minutes and they still came out damp and wet... I strongly discourage anybody from coming here... There is a stereotype with Asian owners That are very stingy and greedy and this lady lives up to it... I told her I will never come back here ever again if I could get a negative 10 stars I would.... DON'T EVER COME HERE YOU'RE WASTING YOUR...