I have experienced from the owner unauthorized charges, multiple instances of blatant dishonesty, concerning recital practices, a paid item that was never provided, suddenly rescheduled classes, accounting errors, and a threat to consult with a local lawyer because of my candid review. I signed up for a future class in person and explained that I would not like to provide a credit card for recurring charges because of ongoing home renovation, which we were paying with credit cards for the points. I was told that was perfectly fine. I ultimately enrolled my daughter in 4 classes. Shortly after, I noticed many charges of $35 on my bank statements. I found it odd, so I texted the owner, Rebecca. She said, "it's not a monthly fee it is a declined credit card fee." She also claimed that they incur the fees every time they attempt to run a card and it is declined. She said in addition to that fee, it also costs her money to "pay staff to redo the account transactions" on my behalf. When I asked her to show proof of these fees she pays when a card is declined, she replied, "we can speak in person but I don't feel texting is a good form of communication." Right... I reminded Rebecca of my circumstances. She insisted that it was not her responsibility to let me know a card was declined. Apparently picking up the phone or sending an email stating "we need another card" isn't as easy as charging $35 per attempt. After our call, I noticed my credit card still had plenty of room for the payment. I called my bank and learned that the reason for the decline was not my issue, but rather a protective measure because her venue was associated with a large amount of contested charges! After the incident, we cancelled 2 non recital classes and kept 2 classes so my daughter could attend the holiday performance and re-assess. While some received spectacular costumes, we were forced to rent costumes that looked like they had been washed, dried, and bleached for years. They were highly pilled, stretched, and faded, and they smelled. The same costumes were available to purchase on Amazon for less than 1/2 of Rebecca's cost. So the parents coordinated and bought our children new costumes. Then Rebecca announced she was charging us for new tights of the same color, yet selling elsewhere for 1/3 of her price. A money grab at every turn. When we cancelled the 2 classes, no one ever responded but she somehow cancelled 3 by mistake. And when she fixed her error, she charged us AGAIN for registration! She said, "the system automatically put the fees in." But the recital was the most disturbing performance I have ever seen. Very young children were paraded on stage in provocative costumes and some were lined up and positioned in back bends with their legs spread open toward the audience. My husband and I were beyond horrified. This studio also participates in Tremaine Dance Conventions. I highly recommend your thoroughly research those competitions before you select a studio. Never were we so happy to leave a studio. But even that process came with more unnecessary bitterness. More unauthorized charges, false accusations that we tried to recruit her staff to come with us. I do not own a studio or have any power, influence, or ability to recruit teachers to anything. When we handed in our rented rags, we were told we could have the tights they made us buy. That never happened either. Rebecca finally replied to let me know she removed the charges for December (for the classes we cancelled in November) and to wish me luck in finding another studio to so graciously "accommodate me." Seriously? I was shamed by Rebecca for missing and cancelling classes ... but they rescheduled classes freely. A few moms warned me about her right after we signed, and I truly wish I had taken their concerns seriously. When we explored other studios of a much higher calibre, we were told my daughter must forget everything she learned here, as the technique is not to their standards. Now that we have been with one of the best facilities for a...
Read moreMy daughter is enrolled in tap, ballet and musical theater at JDA and she loves it. Her teachers really take the time to give individual attention to each child and are very encouraging and supportive. The owner Rebecca has been very helpful and truly cares about our child's progress. Since my child has been dancing at JDA, she has learned beautiful technique in all her favorite dance styles and truly looks forward to her classes each week. Teachers make all the difference when it comes to dance. My child's teachers, Kelly and Melody, bring out the best in their students through their amazing choreography and technique. They are very uplifting and help the children build confidence over time. This is so hard to find in a dance studio where we often see teachers that can be overly critical and even discouraging. There is also a sense of transparency, which I appreciate as a parent. We are able to see my child's class in real time, either through a large window, or a large tv monitor. There is a sense of camaraderie, team work and friendship in the studio environment. The owner has helped us find the right classes for our child, will often jump in and teach the classes herself, and is very accommodating. The recitals are a beautiful and enriching experience for the dancers as well as the families. We absolutely love JDA. I highly recommend this studio, I can't say...
Read moreI cannot say enough wonderful things about Jupiter Dance Academy! My daughter started here just over a year ago, and the growth I’ve seen in her has been incredible. Not only has she learned so many new skills and techniques, but she has also gained confidence, discipline, and a true love for dance.
The instructors are talented, patient, and genuinely invested in each dancer’s progress. They make every child feel welcome and supported, no matter their level. The environment is positive, encouraging, and professional. It’s like a second home for my daughter.
Being part of the JDA family has been such a rewarding experience. I am so grateful for everything they’ve poured into my daughter, and we are excited to continue her journey here for...
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